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Technical Support Engineer Automation

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Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    70.380 to 78.245€ Gross/Year
  • Location
    Berlin
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will be the technical contact for customers in automation technology, advising them on challenges, supporting commissioning, and developing solutions in close collaboration with sales and product management.

    Your role in the team

    • Technology meets consulting: You combine technical expertise with customer proximity. At Witt Sensoric GmbH, you are the competent contact for technical questions related to automation technology.
    • Technical customer consulting & troubleshooting: You support customers remotely during commissioning, analyze malfunctions in the application, and advise on product selection — solution-oriented and at eye level.
    • Sales Support: As a technical interface between sales and client companies, you review customer requirements, assess their technical feasibility, and develop implementation concepts.
    • Interface work: Together with product management and development, you develop solutions for complex use cases and bring in the perspective of partner companies.
    • Cross-team collaboration: You work interconnectedly within project, sales, and development teams, thereby contributing to holistic solutions.

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    Our expectations of you

    Education

    • Technical qualification: You hold a degree in electrical engineering, have completed electrical engineering training with experience in automation technology, or possess a comparable qualification.

    Qualifications

    • Communication skills: You enjoy advising, explaining complex technical issues in an understandable manner, and convincing through a professional demeanor — equally towards clients and colleagues.
    • Team spirit: You enjoy working in a team, sharing knowledge, and valuing professional exchange across departmental boundaries.
    • Solution-oriented: A goal-driven, committed work approach characterizes you - you actively tackle challenges and find pragmatic solutions.
    • Language skills: You have business-fluent German and English language skills, both written and spoken.

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    What we offer

    • Salary: €70,380.00 - €78,245.00 per year.
    • Work location: Partly remote in 12489 Berlin.

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    Benefits

    Work-Life-Integration

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    Topics that you deal with on the job

    Job Locations

    • Location Berlin

      Germany

    This is your employer

    Witt Gruppe

    Witt Gruppe

    We offer excellent individual customer service and our clothes are always up-to-date with the latest trends. With over 110 years of experience, we know how to make our customers happy.

    Description

  • Company Size
    1-49 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production
  • Logo Witt Gruppe

    Technical Support Engineer Automation

    Salary
    70.380 to 78.245€ Gross/YearNet salary converted from the gross salary in the job ad using tax class I.42.795 to 47.110 € net/Year · Tax class I
    Location
    Berlin
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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