Job
In this role, you will modernize customer content operations, develop tailored solution strategies, conduct technical discovery sessions, and present compelling proposals based on Adobe technologies.
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Job technologies
Your role in the team
- This role is for a strategic, customer-facing architect who can help customers modernize content operations for the AI era.
- You will work with customers and prospects to understand their goals, capture requirements, shape scope, and translate complex needs into compelling solution direction that connects Adobe technology to clear business value.
- While a strong foundation in CMS platforms and Adobe Experience Manager is essential, this is not simply a product architecture role.
- We are looking for someone who can elevate customer conversations—helping organizations rethink how content is planned, created, governed, activated, and optimized through Content Supply Chain, AI-enabled workflows, and emerging agentic approaches.
- You will act as a trusted advisor to stakeholders ranging from business leaders to technical teams, using your CMS and digital experience background to bring credibility to strategic discussions.
- Working closely with Sales, Delivery, Product, and Partner teams, you will lead discovery, shape roadmaps, create compelling presentations and proposals, and help customers understand how Adobe can accelerate transformation across content operations, experience delivery, and long-term innovation.
- Lead business and technical discovery sessions to understand customer objectives, requirements, constraints, risks and success measures.
- Capture and translate customer needs into clear solution strategies, recommendations, scoped proposals, and phased roadmaps.
- Create compelling customer-ready presentations, proposals, estimates, and solution narratives that articulate the value of Adobe technology.
- Help customers modernize content operations through Content Supply Chain strategies, AI-enabled workflows, and agentic approaches to experience delivery.
- Connect business priorities to architectural direction and help customers understand how Adobe solutions support transformation outcomes.
- Use your AEM and CMS background as a foundation for broader conversations around governance, reuse, metadata, operating models, and scalable content delivery.
- Advise customers on architecture approaches, integration patterns, risks, and best practices across enterprise CMS and digital experience environments.
- Partner closely with Sales, Delivery, Product, and Partner teams to shape opportunities and support successful customer outcomes.
- Present confidently to executive and technical audiences, simplifying complex topics in business-friendly language and helping customers buy into the vision.
Our expectations of you
Qualifications
- This is a highly collaborative, customer-facing role suited to someone who combines strategic thinking, technical credibility, and strong communication skills to help customers move from vision to action.
- The role requires travel across EMEA of up to 30%.
- Ability to translate business requirements into solution direction and communicate value clearly to both executive and technical stakeholders.
- Interest in helping customers apply Content Supply Chain, AI-enabled workflows, and emerging agentic capabilities to real business challenges.
- Fluency in English is required. Any other European language (German, French, etc.) would be a plus.
Experience
- Significant experience in consulting, professional services, pre-sales, delivery, or enterprise digital transformation.
- Around 10+ years of relevant experience in customer-facing roles involving solutioning, scoping, advisory work, or strategic consulting.
- Strong experience with enterprise CMS platforms, preferably Adobe Experience Manager.
- Experience capturing requirements, defining scope, supporting estimation, and developing proposals or customer-facing recommendations.
- Strong understanding of digital experience architecture, CMS integration patterns, and enterprise content management strategies.
What we offer
- Our compensation reflects the cost of labor in a certain location, and we pay differently based on those defined markets.
- Pay within the range(s) will depend on job-related knowledge, skills, and experience, and your recruiter can share more during the hiring process.
- At Adobe, salaries for sales roles are expressed as total target compensation (TTC = base salary + commission), and short-term incentives are provided through sales commission plans.
- Commission payout is subject to the applicable sales compensation plan terms issued by Adobe Inc. in connection with individual performance on an annual basis.
- In addition, we offer a range of inclusive benefits to support you and your family—from medical, dental, and vision coverage to financial planning, an employee assistance program, and learning opportunities.
Benefits
Health, fitness & fun
Higher take-home pay
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Adobe offers an exceptional work environment that has been recognized by reputable organizations worldwide as one of the best companies to work for. At the same time, you will be surrounded by a team of collegial and helpful colleagues who are constantly growing and improving through our unique feedback system.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.7
- Career growth
- 3.9
- Team culture
- 4.8
- Working conditions
- 4.6
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