Job
- Level
- Experienced
- Location
- Mannheim
- Working Model
- Onsite
- Job Field
- Application, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will enhance service systems in the automotive industry and develop warranty processing strategies, coupled with process optimizations and preparation of decision-making documents for management.
Job Technologies
Your role in the team
- Optimization of service systems: You improve the existing service system for warranty processing in the automotive industry.
- Strategy Development: Independent creation and implementation of goodwill strategies and strategies for settlement assurance.
- Process Optimization: You actively support the harmonization of department-specific processes and contribute to increasing efficiency.
- Solution Definition: You contribute to the definition of IT solutions and derive well-founded recommendations for their implementation.
- Management support: You independently prepare decision templates for management and contribute to strategic planning.
- Requirements Management: You support the specialist departments in defining requirements and bring your expertise in process management.
- System implementation: You demonstrate commitment to the implementation and parameterization of the new warranty system in direct collaboration with the software service provider.
- Rollout strategy: Independent development and implementation of a rollout strategy in collaboration with relevant stakeholders.
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Our expectations of you
Education
- Academic background: Successfully completed studies in Computer Science, Industrial Engineering, Engineering Sciences, or a comparable qualification.
Qualifications
- Agile methodologies: Solid knowledge of Scrum, Kanban, and a strong digital affinity.
- Tool proficiency: Confident handling of JIRA, Confluence, OneNote, and other project management and documentation tools.
- Language skills: Very good spoken and written German and English.
Experience
- IT project experience: Ideally, expertise in the successful implementation of IT projects in the international automotive environment.
- Process modeling: experience in designing and optimizing business processes, especially in after-sales and service management.
- Industry knowledge: Experience in warranty and service contract processing within the automotive industry is advantageous.
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What we offer
- Attractive conditions: Look forward to a permanent full-time position at BRÜGGEN ENGINEERING, with a compensation package that recognizes your expertise in IT architecture and process optimization.
- Innovation Leadership: Become part of a leading company in the automotive industry and contribute to the development and implementation of innovative IT solutions.
- Dynamic team: Work in a dynamic team that promotes personal development and fosters a culture of support.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Brüggen Engineering
Founded in 2010, Brüggen Engineering is an established company specializing in engineering, IT, and project management. The company provides comprehensive know-how and technical solutions for various industries.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Business Solution Architect Automotive
- Location
- Mannheim
- Working Model
- Onsite
- Diversity
- Open for all genders
