Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Münster (Hessen)
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage 2-3 existing clients, conduct training sessions, plan onboarding projects, and coordinate internal resources to ensure successful software usage and adjustments in the Praxismanager.
Job Technologies
Your role in the team
- You manage 2-3 existing clients in parallel:
- You are the point of contact for the ongoing use and adjustments of the "Praxismanager" for our clients.
- You conduct regular status meetings, identify risks early, and read the customer's wishes from their lips.
- You coordinate internal colleagues when something needs to be implemented, without everything falling on you.
- You support new clients (practices & clinics) through the standard onboarding process from signature to go-live.
- You plan the timeline, set milestones, meet deadlines, and ensure the onboarding process is successfully completed.
- You coordinate and oversee the configuration in our software (including coordination with clients and internally).
- You conduct training sessions and ensure that the clients are operational and that the go-live is secured.
- This naturally includes a comprehensive onboarding to our software and working methods.
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Our expectations of you
Education
- Commercial training or studies (e.g., Marketing / Communication / Computer Science).
Qualifications
- Strong communication skills, confident demeanor, assertiveness, sense of responsibility and quality consciousness, high reliability.
- Digital Mindset: Strong technical affinity, logical thinking, and proficient use of MO365, Atlassian (Confluence & Jira), or comparable tools.
- Very good spoken and written German skills.
Experience
- Experience in project management of digital products (e.g., website/agency projects, SaaS, platforms) is desirable.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
claysen GmbH
claysen GmbH, based in Münster, is an emerging IT startup that offers tailored software solutions for private billing practices and clinics in aesthetic plastic medicine. Their core product, the practice software "Der Praxismanager", is supported by comprehensive consulting services.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Digital Project Manager
- Location
- Münster (Hessen)
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
