Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Salary
- from 3.300 € Gross/Month
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will accompany customer projects, verify solution functionalities, support rollouts, and document statuses in a ticketing system while closely communicating with technical teams.
Job Technologies
Your role in the team
- You oversee the rollout of current customer projects and assist with the commissioning of the solutions.
- They verify functionality using existing tools and continuously coordinate with the technical units for quality assurance.
- They document the status of the measurements in a ticketing system.
- You handle escalation management when necessary and monitor your results.
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Our expectations of you
Education
- You have completed vocational training with an IT background or possess a comparable qualification.
Qualifications
- You are IT-savvy and interested in communication technology.
- You possess solid knowledge in WAN/LAN infrastructures as well as in the use of MS Office applications.
- Ideally, you have already worked with helpdesk systems such as Jira or Remedy.
- You work solution- and customer-oriented and are happy to be a competent contact for any questions.
- Fluent German skills complete your profile.
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Benefits
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
- 👩⚕️Company Doctor
- ♿️No Physical Barriers
- 🚲Jobbike
- 🎳Team Events
Work-Life-Integration
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
Manpower GmbH & Co. KG
Manpower GmbH & Co. KG is an established company in the field of personnel services, offering a variety of HR solutions. With a focus on recruitment, temporary work, and outsourcing, it serves various industries, including manufacturing and finance.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Incident Manager
- Salary
- from 3.300 € Gross/Month
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
