Logo Bertelsmann SE & Co. KGaA

Order Management Clerk

Job

  • Level
    Experienced
  • Job Field
    BI
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Hamm
  • Working Model
    Onsite
  • Job Summary

    In this role, you will manage SAP systems, optimize logistics processes, analyze system errors, and train colleagues in SAP use to enhance efficiency in daily operations.

    Job Technologies

    Your role in the team

    • You are the first point of contact for all SAP questions and support your colleagues with your expertise.
    • You support the operational daily business and monitor the SAP systems as well as the relevant logistics processes.
    • You will take responsibility in the areas of material availability, order processing (Aging, prioritization), and support in the resolution of clarification cases.
    • You analyze complex errors in the system process and ensure smooth communication between IT systems.
    • You train colleagues in using SAP and provide support for any questions or issues they may have.
    • You identify optimization potentials, derive continuous improvement processes (KVPs), and actively promote the automation of processes and reports.

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    Our expectations of you

    Education

    • Completed degree in Business Informatics, Logistics, or Business Administration. Alternatively, a completed apprenticeship with relevant professional experience and/or further training, e.g., as a Fachwirt (m/f/x) or Betriebswirt (m/f/x).

    Qualifications

    • Good knowledge of logistical processes as well as a good understanding of workflows.
    • Good German and English skills, both written and spoken.
    • Structured work approach and strong communication skills.
    • Willingness to work in shifts.

    Experience

    • Experience with SAP (preferably SAP EWM) and initial exposure to automation technology.

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    What we offer

    • A collegial working atmosphere in a family-run company with an authentic 'Du' culture.
    • You can actively shape processes and contribute your ideas — with real influence on everyday work.
    • We promote your professional and personal development - with prospects in a growing company.
    • Use our company health insurance for personalized health services - tailored to your needs.
    • We support you with a subsidy for the Germany ticket.
    • Benefit from asset-building benefits, Christmas bonuses, and attractive employee discounts.
    • Look forward to a variety of activities related to sports and health.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    • Location Hamm

      Rheinland-Pfalz

      Germany

    This is your employer

    Bertelsmann SE & Co. KGaA

    Bertelsmann SE & Co. KGaA

    Bertelsmann is a multinational enterprise that functions in roughly fifty countries across the globe. It comprises of RTL Group, Penguin Random House (a trade book publisher), Gruner + Jahr (magazine publishing firm), BMG (music business entity), Arvato service provider, Bertelsmann Printing Group, Education Division and lastly Bertelsmann Investments – an extensive array of investment funds.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1835
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Media, Publishing
  • Logo Bertelsmann SE & Co. KGaA

    Order Management Clerk

    Location
    Hamm
    Working Model
    Onsite
    Diversity
    Open for all genders

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