Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Magdeburg
- Working Model
- Onsite
Job Summary
In this role, you will support operational teams in implementing complex energy processes in SAP ISU, create technical documentation, and promote further development through collaboration with internal and external partners.
Job Technologies
Your role in the team
- The GUT contact Holding is further developing its energy sector. For this purpose, we are looking for an experienced specialist with solid experience in SAP ISU and energy industry processes, to join us as soon as possible.
- In this role, you will assume a key professional position between clients from the energy industry and our operational units.
- They support teams with complex processes, structure knowledge, and ensure that energy industry processes are clearly documented and operationally implementable.
- You work in a senior professional role within the holding company and contribute to the structured further development of our energy sector.
- Primary technical contact for topics related to energy supply within the SAP ISU environment.
- Support of operational teams in complex processes at 2nd and 3rd level.
- Creation of technical documentation, knowledge bases, and process documentation.
- Interface between clients from the energy industry and the operational units.
- Collaboration with technology partners and AI service providers to further develop processes.
- Ensuring and further developing the quality of professional processing.
- Conveying complex energy industry topics in an understandable and practical manner.
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Our expectations of you
Qualifications
- They typically come from the energy industry, an energy service provider, or a consultancy in the SAP ISU environment.
- Knowledge of energy industry processes in SAP ISU, particularly in the areas of sales, grid, and market communication.
- Ability to structure and communicate complex energy industry topics clearly.
- Confident demeanor when interacting with internal departments and external clients.
Experience
- Experience with SAP ISU in the energy industry.
- Several years of experience in the energy industry.
- Experience with complex processes in 2nd Level or 3rd Level.
- Experience in the service or call center environment of the energy industry.
- Experience in building internal knowledge bases or process documentation.
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What we offer
- You do not work in a traditional line function, but in a specialized role within the holding company.
- Your goal is to consolidate energy industry expertise, support operational teams, and actively shape the expansion of our energy sector.
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Topics that you deal with on the job
Job Locations
This is your employer
Gut Contact Holding Gmbh + Co. Kg
GUT contact Holding GmbH + Co. KG is an owner-managed company specializing in debt collection, inbound services, back office processing, and outbound sales. The company places great importance on sustainability and fosters communication between employees and management.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Consulting