Job
- Level
- Lead
- Job Field
- IT, Project, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop efficient delivery processes for software implementations, lead a team, and act as a bridge between sales, product, and engineering to ensure smooth project execution.
Your role in the team
- Your mission: Soley is growing, and so is the complexity of our clients' projects. We are looking for someone who not only manages the delivery of our software products but also makes it better, more predictable, and scalable.
- Delivery of new client projects: You ensure smooth implementation projects from kick-off to go-live, with realistic planning, clear milestones, and quality standards.
- Make the delivery model scalable: You develop standards & processes that ensure the delivery works reliably & repeatedly, regardless of who is currently on the team.
- Standardize existing customer support: You create clarity in ongoing operations, ensuring that recurring tasks are as predictable, automated, and efficient as possible.
- Lead and grow the team: You provide the delivery team with orientation, clear priorities, and genuine coaching, elevating the level to the next stage.
- Build a partner network: You think beyond delivery within your own team & define which parts of our service can be scaled with external partners.
- Building bridges: You work closely with Sales, CS, Product, and Engineering & ensure that delivery issues are not overlooked but are systematically communicated back.
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Our expectations of you
Qualifications
- You have not only experienced delivery structures in the past but also built and improved them.
- You have confidently managed complex implementation projects with demanding stakeholders and know how to set and maintain realistic expectations.
- You combine operational strength with systemic thinking: you see the pattern behind individual cases and solve problems structurally.
- You enjoy trying out AI tools and know how to use them effectively.
- You possess a high degree of self-responsibility, clear prioritization skills, and pragmatism without compromising quality.
- Very good German skills (C1+), good English skills.
Experience
- At least 4 years of experience in a delivery, implementation, or professional services role within a B2B SaaS or enterprise software environment.
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What we offer
- Flexible working options: from home or from our office in the Munich Werksviertel.
- Exciting international projects with a shaping influence.
- Open, collaborative team culture and flat hierarchies.
- Urban Sports Club membership for your fitness goals.
- Cool team and office events.
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Topics that you deal with on the job
Job Locations
This is your employer
Soley GmbH
Soley GmbH, a startup based in Munich, assists companies in analyzing and optimizing their product portfolios. As a spin-off from the Technical University of Munich, the company utilizes a cloud-based platform that integrates Enterprise Digital Twins, Value Patterns, and Decision Intelligence to drive business transformations.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Head of Solutions Delivery
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
