Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will configure complex, high-security end devices, document steps in ITSM tools, and assist customers with troubleshooting and commissioning of communication systems.
Job Technologies
Your role in the team
- Configuration of complex end devices with a high level of protection.
- Documentation of work steps in ITSM tools.
- Supporting customers with troubleshooting and technical issue resolution.
- Commissioning, maintenance, servicing, and decommissioning of highly secure communication systems in customer environments.
- Conducting onboarding and training sessions at external clients' sites.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training in the field of computer science, IT systems electronics, medical technology, electronics for devices and systems, or a comparable qualification.
Qualifications
- Broad IT knowledge in the areas of hardware, software, networking, and operating systems.
- Good command of English.
- Customer and service orientation, communication skills in internal and external contact, independent, analytical, and solution-oriented working style as well as team spirit.
- Class B driver's license.
Experience
- Professional experience in client management, client support, device management, technical field service, or similar.
This text has been machine translated. Show original
What we offer
- Great team spirit in a competent and future-proof work environment with unique projects.
- Balanced work-life harmony through flexible work models and hours, and 30 days of vacation per year.
- Top equipment, modern tech stack, and innovative collaboration tools.
- Individual development opportunities as well as professional and leadership programs.
- Attractive location in a central position.
- Sports collaborations, prevention courses, and running events.
- Company pension scheme, supportive measures for childcare and caring for relatives.
This text has been machine translated. Show original
Topics You Will Work On
Job Locations
About Your Employer
Xecuro GmbH
Xecuro GmbH focuses on developing secure communication solutions for the public sector and is part of the Bundesdruckerei Group.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT technician for highly secure communication systems
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
