Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will provide 1st and 2nd level support for IT workstations running Windows 10/11, diagnose issues, and manage support tickets to ensure adherence to SLA requirements.
Job Technologies
Your role in the team
- 1st and 2nd level support on-site and remote.
- Troubleshooting and resolving issues on IT workstations with Windows 10 or 11 operating systems.
- Management and assignment of support tickets.
- Adherence to SLA requirements.
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Our expectations of you
Qualifications
- Knowledge of current Windows operating systems.
- Enjoyment in direct communication with users.
- Good German skills and ideally English skills.
- Class B driver's license.
Experience
- Experience with ticket and RFS systems.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT service technician onsite support
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
