Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will maintain and enhance IT infrastructures, install and configure hardware and software, and effectively support users in 1st and 2nd level support.
Job Technologies
Your role in the team
- Support and Development of IT Infrastructures
- Installation, configuration, and maintenance of hardware and software components
- Analysis and resolution of issues in 1st and 2nd level support
- Support with rollouts, migrations, and IT projects
- Documentation of IT processes and creation of technical manuals
- Consulting and training of users in handling IT systems
- Collaboration with internal and external IT teams to ensure smooth operations
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or a comparable qualification
Qualifications
- Solid knowledge of Windows and/or Linux environments as well as network technologies
- Strong service orientation in customer support.
- Independent problem-solving approach as well as a structured methodology in project management.
- Excellent spoken and written German skills
Experience
- Experience in IT support and working with ticketing systems such as Jira, ServiceNow, etc.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT specialist for system integration
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
