IT service employee

Ellerhold AG

Job

In this role, you will support the service desk, set up workstations, monitor IT infrastructure, and test new software features for quality and functionality.

Job summary

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Job technologies

Your role in the team

  • In this environment, you passionately and committedly take care of our employees in the Service Desk and assist with technical issues in everyday operations.
  • This also includes setting up and updating the workplace computers.
  • You monitor the health status of our IT infrastructure using our monitoring tools and assist in resolving unexpected disruptions.
  • Additionally, you help us ensure the quality of our services and software by critically reviewing new features and bug fixes for their proper functionality.
  • In your exciting and varied role, you will have many opportunities to co-decide and shape — because we always see our work as a process.
  • Resolving technical issues as a member of our IT Service Desk.
  • Monitoring our servers and services with the appropriate tools.
  • Setup and updating of workstations for our employees.
  • Testing new features and bug fixes as part of quality management for our services and software.
  • Maintenance of IT documentation.

Our expectations of you

Qualifications

  • Basic knowledge of MacOS administration.
  • A high level of helpfulness and enjoyment in dealing with people.
  • Ability to work in a team and motivation to continuously develop oneself.
  • A proactive individual who wants to contribute and develop things further.
  • You always have the will to leave things a little better than you found them.
  • You are willing to engage in professional exchange and, even if other arguments are better, you still stand behind the team decision.
  • Your curiosity is to learn the unknown and then apply it successfully.

Experience

  • Initial experience in the field of system administration.

What we offer

  • We offer you a responsible and highly varied position in a permanent employment, where you can fully utilize and continuously expand your talent and knowledge.
  • We rely on performance-based compensation and provide you with the perspective to develop personally and professionally.

Benefits

Higher take-home pay

Health, fitness & fun

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Radebeul
    01445 Sachsen, Germany

About your employer

At six locations across Germany, we produce your posters, labels, packaging and displays. We build innovative printing presses and revolutionary advertising vehicles such as the Stretchboard.

Company size
50-249 Employees
Company type
Established Company
Work model
Onsite, Hybrid
Industry
Industry, Production
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IT service employee

Ellerhold AG