Job
- Level
- Experienced
- Job Field
- Web, Application, Full Stack
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Coesfeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop modern AI-driven solutions, implement backend functions, integrate new tools, and automate processes to enhance customer service efficiency.
Job Technologies
Your role in the team
- Support our development team in overcoming the challenges of our clients and colleagues with modern, AI-powered solutions!
- We develop the majority of our systems in-house – from the customer portal and CRM to InfraSync, our software for coordinating our contracted civil engineering companies.
- At the same time, we are continuously expanding our AI solutions: from chatbots and voice agents for our customer service to automated analysis of our support tickets.
- Our AI deployment ranges from the initial customer inquiry via phone or chat to intelligent analysis and processing of support requests.
- New ideas are constantly emerging from our growth, our market environment, and our own ambition to make processes and customer service smarter and more efficient.
- Backend or Fullstack development of our client portal.
- Further development of AI integration (chatbot, AI process automation, voice/agent).
- Integration of new tools/data sources into our AI agents.
- Prompt engineering and quality assurance of AI across various channels.
- Troubleshooting, performance tuning (hardware & software).
- Testing workflows and tools.
- Database analysis and maintenance.
- Documentation.
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Our expectations of you
Education
- Education, university degree in Computer Science (or equivalent).
Qualifications
- Interest in practical AI development (not low-code): prompt engineering, tool-calling architectures, retrieval systems, voice agents - no pure ML research profile required, but enjoyment in integrating AI into real production systems.
- Enjoy teamwork and autonomous working.
- Enjoyment of complex system landscapes.
- You would like to spend at least 50% of your working time in our office in Coesfeld (hybrid work possible).
Experience
- Initial experience as a Backend or Full-Stack Developer, ideally with exposure to LLMs/AI applications - and the willingness to deepen your expertise in this area.
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What we offer
- Exciting projects with real impact - Your work directly addresses genuine customer inquiries.
- Space for your ideas.
- A highly motivated team in a growing industry.
- Hybrid working - combined with valuable on-site exchange.
- Perfect office location directly at Coesfelder Bahnhof.
- Modern, top-equipped facilities.
- Special payments, company pension scheme.
- Long-term and secure employment with a permanent contract.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Muenet GmbH & Co. KG
Muenet GmbH & Co. KG, founded in 1996, is an established telecommunications company based in Coesfeld. It provides modern fiber optic networks and high-speed internet access for customers in Lower Saxony, North Rhine-Westphalia, and Rhineland-Palatinate.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT application developers
- Location
- Coesfeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
