Job
- Level
- Senior
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Erfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for SAP AMS solutions, planning and executing service and support tasks, while coordinating multicultural project teams throughout the entire project lifecycle.
Job Technologies
Your role in the team
- We are further expanding the SAP Application Management Services (AMS) business, and you will play a key role in this.
- You design and take responsibility for SAP AMS solutions engagements from opportunity to delivery within the SAP team.
- Together with the sales organization and the SAP team, you will handle proposals and take on the responsibilities of Service Delivery Management in SAP AMS engagements.
- Independent planning and management of service, support, and maintenance tasks within the application environment, as well as responsibility for projects during the transition and service delivery.
- Coordination and management of local, nearshore, and offshore delivery units, requirements of our clients, as well as conducting status meetings (internal/external).
- Contact person: responsible for emergency and escalation management with clients, including the development and expansion of business relationships.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed studies in the field of Business Administration and/or (Business) Informatics.
Qualifications
- You possess strong communication skills, a high level of initiative and service orientation, as well as business-fluent German and English skills.
- NICE-TO-HAVE: Know-how in SAP consulting.
- CHERRY-ON-TOP: Your ITIL V4 Foundation or even Expert certification.
Experience
- At least 8 years of experience in SAP Application Management as a Service Manager or Service Delivery Manager for large projects with long durations.
- Experience in the professional leadership of (intercultural) project teams as well as in the commercial/financial execution of projects (budget responsibility).
This text has been machine translated. Show original
What we offer
- Flexible working hours with flextime regulation and travel time are considered working hours.
- 30 days of vacation, additionally, December 24th and December 31st are non-working days.
- Sabbatical of up to one year possible.
- Remote work as well as mobile working abroad within the EU are possible.
This text has been machine translated. Show original
Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
NTT Germany AG & Co. KG
NTT Germany AG & Co. KG gehört zu NTT Ltd. NTT Ltd. ist ein führendes, weltweit tätiges IT Dienstleistungsunternehmen, das 28 Technologieunternehmen, darunter Dimension Data, NTT Communications und NTT Security, vereint. Wir arbeiten mit Unternehmen auf der ganzen Welt zusammen, um durch intelligente Technologielösungen erfolgreiche Ergebnisse zu erzielen. Intelligent bedeutet für uns datengesteuert, vernetzt, digital und sicher.
Description
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
SAP AMS Service Delivery Manager
- Location
- Erfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
