Job
In this role, you handle IT issues in First-Level Support, assist employees with technical inquiries, install and maintain IT devices, and create relevant documentation.
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Your role in the team
- In this role, you will support our employees in first-level support and act as the central contact person for IT issues.
- Provision of first-level support for all IT-related inquiries and issues of our employees.
- Receipt and processing of IT disruptions and requests, as well as forwarding to the appropriate specialist departments if necessary.
- Installation, configuration, and maintenance of computers, printers, networks, and other IT equipment.
- Creation and maintenance of documentation on IT processes and systems, as well as regular reporting to the IT management.
- Conducting training sessions for employees on the use of IT systems and applications.
Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Knowledge in the setup and maintenance of hardware and network components.
- Good communication skills and customer orientation.
- Ability to work in a team and independently.
- German at least C1, English skills are an advantage
Experience
- Experience in IT support, especially in first-level support.
What we offer
- A dynamic and friendly working environment.
- Training opportunities and career development.
- Flexible working hours.
- Attractive compensation and social benefits.
- Regular team events and company outings.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Stürmer Maschinen wurde 1982 von Kilian Stürmer als Maschinengroßhandel mit Werksvertretungen gegründet und nimmt heute eine Spitzenposition in der Belieferung des deutschen Maschinen-Fachhandels ein. Als starker Partner zeichnet sich Stürmer besonders für ein klares Vertriebskonzept und seine kompetente Außendienstbetreuung aus. Stürmer steht für Mut und Optimismus welcher uns in den letzten 35 Jahren zu einem erfolgreichen und leistungsfähigen Unternehmen wachsen ließ.
- 50-249 Employees
- Established Company
- Onsite
- Trade
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