Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Onsite
Job Summary
In this role, you will install client systems, perform 2nd level support, install hardware and software, troubleshoot issues with laptops and PCs, and document all processes in the ticketing system.
Job Technologies
Your role in the team
- 2nd level support for client systems and end devices
- Hardware Replacement Procedure
- Troubleshooting hardware and software
- Installation of notebooks and PCs
- Documentation in the ticket system
- Customer Support and Consulting
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Our expectations of you
Education
- Completed training in the IT field (IT specialist or comparable)
Qualifications
- Solid knowledge of MS BS/Office
- Negotiation-level German skills
- Good command of English
- Car driving license required
- Willingness to take on on-call duty (according to schedule)
Experience
- Experience in 2nd Level support (hardware and software troubleshooting)
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What we offer
- Permanent employment
- Company pension scheme with employer subsidy
- Bicycle leasing via JobRad
- Company mobile phone with the possibility of private use
- Discounts with many providers through Corporate Benefits
- Use of the WorkLifePortal for active health promotion
- Flat hierarchies and a familial approach to each other
- Internal promotion and development opportunities
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
Weiss IT Solutions GmbH
Weiss IT Solutions ist seit über 25 Jahren ein führender Anbieter von unternehmerischen Lösungen für Produktions- und Office-IT im Mittelstand und für internationale Konzerne. Wir betreuen unsere Kunden mit über 280 festangestellten Mitarbeitern flächendeckend an mehr als 20 Niederlassungen in Deutschland und Österreich.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Service Technician / Field Service Technician
- Location
- Frankfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
