Job
- Level
- Experienced
- Location
- Oldenburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle IT tickets within End User Computing, troubleshoot technical issues in Microsoft 365 and VMware environments, and document all processes in the Freshservice ticketing system.
Job Technologies
Your role in the team
- Processing, prioritization, and assessment of incoming IT tickets in the End User Computing area.
- Analysis and resolution of technical issues in Microsoft 365 and Windows environments.
- Troubleshooting in the areas of network, IT infrastructure, and virtualization, especially VMware.
- Documentation and tracking of all processes in the ticket system Freshservice.
- Consulting on technical issues and optimization options for the existing IT infrastructure.
- Collaboration with other IT specialists on complex issues.
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Our expectations of you
Qualifications
- Good knowledge of Windows and Microsoft 365 environments.
- Basic knowledge of Windows Server infrastructures.
- Good understanding of networks and IT infrastructures.
- Very good German and good English skills.
Experience
- Extensive experience in End User Computing and IT support.
- Practical experience with virtualization, ideally VMware.
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What we offer
- Personal additional benefits tailored flexibly to your needs - e.g., job ticket, JobRad, Gympass, or other benefits that can be individually agreed upon.
- Very good and pleasant working atmosphere in a dynamic and international work environment.
- An open communication culture with flat hierarchies and quick decision-making processes.
- Support for professional and personal development.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Itconfig/all Gmbh
ITconfig/all GmbH, based in Leipzig, is a reputable IT service provider. The company offers top-notch IT services and employs dedicated professionals. It operates nationwide in Germany and provides various working models, including freelancing and permanent positions.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT support technicians
- Location
- Oldenburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
