Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you handle incident tickets, document errors, install and configure hardware and software, and assist in Mobile Device Management and IT projects within the Microsoft environment.
Job Technologies
Your role in the team
- Responsibility for processing tickets as well as classifying and analyzing fault reports.
- Professional documentation of encountered error situations.
- Installation and configuration of hardware and software components, including the creation and maintenance of technical documentation.
- Assistance in the area of Mobile Device Management as well as in Client Management.
- Participation in the planning and execution of IT-related projects.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist for system integration or a comparable qualification.
Qualifications
- Structured thinking, organizational skills, and a good understanding of processes.
- Teamwork skills as well as a customer-oriented work approach and a high level of technical affinity.
Experience
- Several years of professional experience in IT user support within the Microsoft environment, particularly with MS SCCM.
- Initial experience in client and server operating systems as well as network knowledge and proficient use of ticketing systems.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT specialist for user support
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
