Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- from 15 € Gross/Hour
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first point of contact for users at the helpdesk, handling incidents and service requests while installing IT hardware and assisting with online events.
Job Technologies
Your role in the team
- First point of contact for our internal users at the on-site User Helpdesk.
- Acceptance of fault reports and service requests via telephone, email, and ticketing system.
- Installation, configuration, and support of desktops, notebooks, printers, etc.
- Problem analysis, solution development, and troubleshooting in coordination with the IT system administration.
- Support in the execution of on-site events, online conferences, and hybrid formats.
- Supporting employees in working with the provided IT services.
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Our expectations of you
Education
- Enrolled student (m/f/d) in preferably technical fields of computer science, also as a combined study program with other technical disciplines.
Qualifications
- IT skills in the area of hardware and software.
- Good knowledge of Microsoft operating systems and client applications.
- Proficient in spoken and written German.
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What we offer
- Flexible working hours that are easy to combine with studying.
- Modern working conditions and opportunities for partial remote work.
- A friendly working environment.
- A long-term collaboration.
- The opportunity to also undertake internships and thesis projects with IQTIG.
- The gross hourly wage is €15.00.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
IQTIG Institut für Qualitätssicherung und Transparenz im Gesundheitswesen
The Institute for Quality Assurance and Transparency in Healthcare (IQTIG) is a scientific institution that has been responsible for quality assurance in the German healthcare system since 2015. It develops and accompanies procedures for measuring and improving medical care quality on behalf of statutory bodies.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Student assistant in the user helpdesk
- Salary
- from 15 € Gross/Hour
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
