Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Saarbrücken
- Working Model
- Onsite
Your role in the team
- Acceptance, checking and processing of fault reports in 1st and 2nd level support.
- Forwarding unresolved requests to 3rd level support.
- Complete support of the telephone & ticket system (answering, tracking, solving, documentation).
- Contact person for customers with questions and problems.
- Support of customer projects in the areas of data cleansing and error analysis.
- Maintenance of various internal systems.
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Our expectations of you
Education
- Successfully completed training as an IT specialist, state-certified IT specialist or similar.
- Successfully completed studies in information technology, electrical engineering, mathematics or similar are also welcome.
Qualifications
- Knowledge of IT support is an advantage.
- Very good knowledge of German and good knowledge of English, both written and spoken.
Experience
- First practical experience in administration.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
first- and second-level support staff
- Location
- Saarbrücken
- Working Model
- Onsite
- Diversity
- Open for all genders
