Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support users of MS Business Central and our Onekit App, analyze requirements, optimize processes, and train users in-house and for field operations while closely collaborating with development teams.
Job Technologies
Your role in the team
- System Responsibility & Support: You are responsible for MS Business Central and our Onekit App in daily operations and support users from sales and related areas with system and process questions.
- Requirements & Interface Management: You are the link between business units and IT, analyzing and prioritizing requirements and translating them together with our development teams into suitable solutions.
- Process Optimization & Change: You identify potential improvements, develop processes and system functionalities further, and support changes from the initial idea to successful implementation.
- Testing & Quality Assurance: You plan and conduct specialized tests, oversee releases until acceptance, and analyze disturbances and errors to ensure a stable system operation.
- Training & Enablement: You create clear process documentation and work instructions, develop guided system dialogues, and train users in internal and external service.
- Project & Partner Management: You participate in cross-departmental projects and work closely with other Key Users, our partly international development teams, as well as external manufacturers and partners.
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Our expectations of you
Education
- Qualifications & Experience: You have a commercial or technical education with a strong IT affinity, a degree in fields such as Business Informatics or Business Administration, or a comparable qualification. Ideally, you already have experience as a Key User, System Coordinator, or in a similar interface role.
Qualifications
- System & Process Competence: You have very good knowledge of MS Business Central and understand not only the application but also the underlying processes and interrelationships.
- Analysis & Solution Orientation: You analyze errors, requirements, and process gaps in a structured manner, set the right priorities, and develop pragmatic and sustainable solutions from them.
- Communication & Interface Skills: You communicate confidently with various stakeholders, possess diplomatic tact, and navigate securely between the business unit, IT, and external partners.
- Project & Change Competence: You independently manage improvements and developments, approach testing and acceptance methodically, and enjoy continuously developing processes and systems.
- English & International Collaboration: You have very good English skills and feel confident working with international and English-speaking development teams.
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What we offer
- Health & Sports: The health of our employees is important to us, and we support you with an Urban Sports Club membership, a subsidy for JobRad leasing, ergonomic workstations, and free fruit.
- Flexibility & Work-Life Balance: In addition to 30 days of vacation, we offer the possibility of hybrid working. There is also the opportunity for a sabbatical with us.
- Further development - personal & professional: Your personal growth is important to us, and therefore, in addition to the Welcome Days, we also offer opportunities for further training through our own Liftstar Academy or via external partners.
- Environment & Culture: Whether it's a parent-child workspace, the option to bring your dog, a modern cafeteria with subsidized catering options, creative workspaces, on-site parking, or the chance to charge your e-car for free on-site: you will find all of this on our campus!
- Advantages & Benefits: With the free Corporate Benefits program and additional employee discounts with selected partners, you can enjoy attractive offers from over 1,500 providers.
- Retirement Planning: To ensure you have no worries in the future, we support you with a company pension scheme (bAV) and subsidize your capital-forming benefits (VL).
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Liftstar GmbH
Die Liftstar ist ein mittelständisches Familienunternehmen mit inzwischen 600 Mitarbeitern/-innen. Als unangefochtener Marktführer in unserem Bereich, ist es unser Ziel, dass Menschen in jeder Lebensphase uneingeschränkte Lebensqualität genießen und den persönlichen Lebensmittelpunkt frei wählen können.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Construction, Real Estate, Building Services
Key User Business Central Sales
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
