Job
- Level
- Senior
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop the foundations of the Trust Platform by managing the orchestration engine, the no-code studio, and optimizing documentation to ensure complex decision logic is understandable and trustworthy.
Your role in the team
- As (Senior) Product Manager, Trust Platform - Core (f/m/d), you own the foundational engine of the Trust Platform: the orchestration and decisioning logic, the no-code Studio experience, and the governance, transparency, and developer experience that make the platform trustworthy and easy to build on.
- You work at the intersection of Engineering, Solution Engineering, Customer Success, and Commercial functions, ensuring the platform's core is robust, transparent, and easy to adopt at scale.
- You own the core engine and foundational tooling of the Trust Platform, ensuring customers and internal teams can build, understand, and trust complex decision logic.
- Orchestration Engine: Own the logic engine that handles conditional routing, failover mechanisms, and decisioning, ensuring it is robust, scalable, and performant.
- No-Code Visual Builder: Drive continuous improvements in the Studio interface that allows non-technical users to build complex logic without writing or having to read code.
- Governance & Transparency: Provide high-granularity version control and audit logs so customers can see exactly why, when, and by whom a decision was made.
- Developer Experience (DX): Optimize DX through state-of-the-art API design, ensuring documentation, SDKs, and sandbox environments are best-in-class.
- Internal Enablement: Act as the primary interface for other stakeholders, including Solution Engineers and Customer Success Managers, to ensure they can deploy custom setups efficiently.
- Balance execution and strategy: translate a long-term vision for the platform's core into a prioritized, well-sequenced roadmap that Engineering can execute against.
- Continuously gather feedback from Solution Engineers, Customer Success, and customers to identify gaps in orchestration, tooling, and documentation.
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Our expectations of you
Qualifications
- A good mix of execution and strategy is highly valued: you are equally comfortable defining long-term direction and rolling up your sleeves on day-to-day delivery.
- You thrive in a fast-paced environment, have an easy time managing ambiguity and constantly re-assess the current direction and priorities.
- Communicate complex technical topics clearly to engineering teams, senior stakeholders, customers, and internal enablement audiences.
Experience
- Bring 3+ years of product management experience gained at a company that is API-based and offers SaaS, with end-to-end ownership of product strategy, discovery, prioritization, delivery, and continuous improvement.
- Experience in a Solution Engineering role or similar can be an advantage for this position, given the close collaboration with Solution Engineers and Customer Success Managers.
- Demonstrate experience with platforms, orchestration engines, no-code/low-code tools, or developer-facing products such as APIs, SDKs, and documentation.
- Understand what makes a great developer experience and can translate that understanding into concrete product decisions.
- Experience planning or executing customer migrations to a new platform, in collaboration with Product, Engineering, and Commercial teams.
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What we offer
- Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
- We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited licences.
- We make your remote work comfy: we provide support on equipment and offer flexible working hours.
- We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect across teams.
- May your family require your attention or other reasons apply: use the benefits of our parental leave policy or our sabbatical programme.
- In addition to the perks & benefits above, we offer specific benefits that differ between our locations.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
IDnow
Wir sind einer der führenden Anbieter für Identifizierungslösungen wie AutoIdent, VideoIdent- und eSigning-Produkte in Europa. Unsere Lösungen garantieren europaweite Rechtskonformität und höchste Datensicherheit. Im Bereich Video-Identifikation von Kunden und elektronische Signatur waren wir die ersten, die eine rechtssichere Lösung ohne zusätzliche Hardware auf den Markt gebracht haben.
Description
- Founding Year
- 2014
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Senior Product Manager Trust Platform Core
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
