Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop scalable IT systems, manage employee IT lifecycle processes, implement security practices, and optimize internal operations through automation and tool integrations.
Job Technologies
Your role in the team
- Join Apaleo and Shape the Future of Hospitality Tech! Apaleo is the world's most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.
- We are seeking an IT Manager (f/m/d) to lead and professionalize our internal IT operations as the company grows. In this role, you will build secure, scalable IT systems that support employees across the organization, owning internal IT operations, employee lifecycle management, device management, and internal tooling.
- You will strengthen security practices and introduce automation to reduce operational friction, ensuring employees have reliable systems, secure access to tools, and efficient processes that scale with Apaleo's growth.
- Own and manage day-to-day internal IT operations, ensuring employees receive reliable support and IT requests are resolved efficiently.
- Manage the employee IT lifecycle, including onboarding and offboarding, user provisioning, and structured access management across company systems.
- Manage device procurement, configuration, and deployment; maintain accurate inventory and offboarding recovery; and enforce security through remote device management and controls.
- Administer and manage internal productivity and SaaS platforms.
- Manage user access, permissions, and tool configuration, ensuring appropriate system access while strengthening identity and access management, including implementing and enforcing SSO.
- Support internal security practices and SOC 2-aligned processes, contributing to a strong security posture across the organization.
- Identify opportunities to automate manual processes and improve workflows through integrations between internal tools.
- Build and improve scalable IT systems and processes that support company growth and a workforce scaling beyond 100 employees.
- Proven experience using AI tools to automate workflows and improve processes across teams.
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Our expectations of you
Qualifications
- Expertise in managing internal SaaS tools and productivity platforms (Microsoft 365, Drata, Slack, etc.).
- Understanding of identity and access management practices.
- Vertrautheit mit Sicherheitsbest Practices, einschließlich SSO und Gerätesicherheit.
- IT generalist mindset comfortable owning a broad operational scope.
- Strong ownership and ability to work independently.
- Pragmatic problem-solving approach and strong prioritization skills.
- Process improvement and automation mindset.
- Must have a proactive, automation-first mindset and actively leverage AI tools to streamline workflows and improve team processes.
- Ability to design systems and processes that scale with company growth.
Experience
- 4+ years of experience in IT operations, IT administration, or IT management.
- Experience supporting employees in fast-growing companies, particularly within Series A-C startups or scaleups.
- Experience managing employee onboarding and offboarding IT processes.
- Experience managing devices and asset inventories.
- Experience improving internal operations through automation or tool integrations.
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What we offer
- A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
- Growth & Development: As we scale, so do your opportunities. You'll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
- Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
- Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you'll have the freedom to bring your ideas to life.
- Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.
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Topics that you deal with on the job
Job Locations
This is your employer
Apaleo
Apaleo GmbH, a startup based in Munich, offers a modular, AI-driven platform specifically designed for hotels and accommodation providers. This platform allows hoteliers to flexibly tailor their tech stack and automate routine tasks. Apaleo is utilized by customers in over 30 countries and aims to revolutionize the hospitality industry through open APIs.
Description
- Company Type
- Startup
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT Manager
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
