Job
In this role, you capture sales needs, translate them into Jira tickets, define test scenarios and UAT with sales, and optimize Salesforce processes in CPQ and CRM.
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Job technologies
Your role in the team
- You capture sales requirements and translate them into technical requirements (Jira tickets).
- You define acceptance criteria and test scenarios and conduct UAT with the Sales team.
- You design sales processes in Salesforce CPQ & CRM and coordinate integrations.
- You are the point of contact for Sales and work closely with developers, QA, and application owners.
- You document processes and configurations and ensure traceability.
- Later on, you will ensure the smooth operation of the Salesforce platform and support the sales team.
Our expectations of you
Qualifications
- You have a solid understanding of B2B sales and quote-to-cash processes.
- Hands-on experience with Salesforce CPQ & CRM; at least an Advanced Administrator certification.
- You have strong analytical and communication skills and are confident in stakeholder management.
- You have fluent German and English skills, including in negotiations.
Experience
- You have at least 5 years of experience at B2B SaaS companies (mid-market, subscription models).
- A plus: Jira experience, UAT/QA, change management, sales operations.
What we offer
- Personalized professional development through the U Step Up! training program
- A buddy program, an individual onboarding plan for new employees, and an orientation session.
- Flexible working hours and hybrid work are possible.
- Workation in another EU country.
- 30 days of annual leave, additional days off for long service, as well as other special leave.
- Up to 44 additional vacation days available through salary conversion.
- Accident insurance and support with occupational disability coverage.
- Discounted membership in the corporate fitness program (EGYM Wellpass, Urban Sports Club).
- Bonuses for referring new employees.
- Subsidized lunch offering.
- A selection of hot and cold drinks and snacks is provided free of charge.
- Ample parking with charging stations for electric vehicles.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
UMS provides software and service solutions in the area of IT & Customer Service Management. With our solutions, companies worldwide respond to changing customer and employee needs in a digitalized workplace
- 50-249 Employees
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication
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