Job
- Level
- Experienced
- Location
- Munich
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will provide on-site IT support, troubleshoot workplace issues, and collaborate closely with departments to ensure smooth IT operations.
Job Technologies
Your role in the team
- On-Site IT Support at the deployment sites
- Ensuring the IT operation of workplaces throughout the entire operating hours
- Maintenance and servicing of workstations (PCs, printers, peripherals)
- Error analysis and troubleshooting of IT disruptions
- Replacement of defective hardware components and basic configuration
- Processing IT tickets in the ticket system (logging, prioritization, resolution)
- Remote support and remote access for quick problem resolution
- Documentation of errors and implemented solutions
- Support of the central service desk through on-site deployments
- Close collaboration with IT teams and business units for smooth operations
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Our expectations of you
Qualifications
- Good knowledge of Windows 11, networking fundamentals, and peripheral technologies
- Proficient in ticketing systems
- Basic knowledge of remote support tools
- Technical understanding and hands-on mentality
- Independent, service-oriented work approach
- Good time management and prioritization skills
- German language skills (English skills are an advantage)
Experience
- Experience in 1st/2nd Level IT Support
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What we offer
- Start of work: immediately or by arrangement
- Location: Munich area
- Employment Type: Full-time Employee
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Food & Drink
Job Locations
About Your Employer
SE-Consulting GmbH
Die SOFTWARE ENGINEERING GMBH (SE) ist ein weltweit agierendes IT-Dienstleistungsunternehmen. SE setzt sich seit über 40 Jahren weltweit für seine Kunden ein und verfügt über fundierte Marktkompetenz im IT-Umfeld. Unser Angebot reicht vom IT-Consulting über die Entwicklung und Realisierung standardisierter Softwareprodukte bis hin zur Gewährleistung eines effizienten Betriebsablaufs.
Description
- Founding Year
- 1999
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
IT support
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
