Job
- Level
- Experienced
- Location
- Aachen
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Technologies
Your role in the team
- Acceptance and resolution of customer inquiries and fault reports via telephone, e-mail or ticket system
- Clarification of the facts for a detailed error description in direct contact with the customer
- Analysis of log files, CheckMK reports or other components
- Independent ticket processing from receipt to solution
- Independent elimination of errors and faults, if necessary with the involvement of colleagues from other areas
- Communication with the customer on the current status
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Our expectations of you
Education
- Completed training as an IT specialist (f/m/d) for system integration or comparable training in the IT sector
Qualifications
- Good knowledge of network technology
- Good knowledge of Linux and Windows operating systems
- high degree of team and communication skills as well as service orientation
- Existing security clearance or willingness to undergo it if necessary
Experience
- Experience in the field of telecommunications or radio technology is an advantage
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Benefits
Food & Drink
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
- 🚲Jobbike
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
- 🏖️Workation
Higher Take-Home Pay
Job Locations
About Your Employer
FREQUENTIS
Wien, Cluj-Napoca, Olten, Bratlislava, Wien, Karlsruhe, Bonn, Aachen
Frequentis AG, an Austrian company based in Vienna, is an international provider of communication and information systems for control centers with safety-critical tasks. Frequentis develops and distributes such "Control Center Solutions" in the segments Air Traffic Management (civilian and military air traffic control, air defense) and Public Safety & Transport (police, fire brigade, rescue services, shipping , railway).
Description
- Company Size
- 250+ Employees
- Founding Year
- 1947
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Aviation, Space Travel, Other Sectors
Employer reviews
by devworkplaces.com
Total
(4 Reviews)4.4
Culture
4.5Engineering
4.1Workingconditions
4.5Career Growth
4.4
IT Support
- Location
- Aachen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
