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Job technologies
Your role in the team
- Acceptance and resolution of customer inquiries and fault reports via telephone, e-mail or ticket system
- Clarification of the facts for a detailed error description in direct contact with the customer
- Analysis of log files, CheckMK reports or other components
- Independent ticket processing from receipt to solution
- Independent elimination of errors and faults, if necessary with the involvement of colleagues from other areas
- Communication with the customer on the current status
Our expectations of you
Education
- Completed training as an IT specialist (f/m/d) for system integration or comparable training in the IT sector
Qualifications
- Good knowledge of network technology
- Good knowledge of Linux and Windows operating systems
- high degree of team and communication skills as well as service orientation
- Existing security clearance or willingness to undergo it if necessary
Experience
- Experience in the field of telecommunications or radio technology is an advantage
Benefits
Higher take-home pay
Job locations
About your employer
Wien, Cluj-Napoca, Olten, Bratlislava, Karlsruhe, Bonn, Aachen
Frequentis AG, an Austrian company based in Vienna, is an international provider of communication and information systems for control centers with safety-critical tasks. Frequentis develops and distributes such "Control Center Solutions" in the segments Air Traffic Management (civilian and military air traffic control, air defense) and Public Safety & Transport (police, fire brigade, rescue services, shipping , railway).
- 250+ Employees
- 1947
- German, English
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication · Aviation, Space Travel · Other Sectors
Employer reviews
- Engineering
- 4.1
- Working conditions
- 4.6
- Career growth
- 4.4
- Team culture
- 4.6
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