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Product Lead SaaS Management

Job

  • Level
    Senior
  • Location
    Aachen, Möglingen
  • Working Model
    Hybrid, Onsite
  • Job Field
    Product
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you take charge of the product strategy and development of a SaaS management solution, focusing on market positioning, AI integration, and achieving revenue objectives.

Your role in the team

  • As a Product Lead, you assume the ultimate professional responsibility for the strategy, roadmap, and business success of our SaaS management product at USU—with a focus on market positioning, customer benefits, and measurable ARR contribution.
  • You design the transition of our existing customers to the new product, close functional gaps, and establish it as the clear successor.
  • Additionally, you define our product response regarding embedded AI functions, AI licenses, and usage-based costs — within an organization that is naturally developed with AI agents.
  • You are responsible for the vision and prioritized roadmap, ensuring alignment within the portfolio, and establishing the new product as the successor to our previous solutions.
  • You are responsible for ARR and growth, driving pricing, packaging, retention, and expansion, and managing data-driven decision-making through KPIs.
  • You translate customer needs and market trends into differentiation and support strategic customers, deals, escalations, and proof of concepts.
  • You design AI governance, Shadow AI transparency, and cost control within the product.
  • You work AI-native - spec-first, with AI prototypes and quality-oriented planning - and position our capabilities credibly.
  • You align the involved teams on common priorities, lead technically without disciplinary authority, and develop the PM community.
  • You ensure reliable delivery and quality, make priorities and trade-offs transparent, and achieve committed OKRs by removing cross-team blockers.

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Our expectations of you

Qualifications

  • Solid background in SaaS management, Software Asset Management, license or IT asset management, or comparable IT operations topics.
  • Proven responsibility for products or portfolios with direct ARR reference.
  • Practical AI competence. You naturally use AI tools in your work, write specifications that AI agents can build on, and you can assess the quality of AI functions.
  • Strategic, commercial, and analytical thinking.
  • Excellent stakeholder management and strong communication skills.
  • German and English at a professional level.

Experience

  • At least 8 years of experience in product management, ideally in a B2B SaaS environment, with proven end-to-end responsibility for a product.
  • Data-driven approach and experience in scaled agile environments.

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What we offer

  • Individual development within the U Step Up! training program
  • Buddy program and individual onboarding plan for new employees as well as an introductory event.
  • Flexible working hours and hybrid work arrangements available.
  • Workation abroad within the EU.
  • 30 days of vacation annually, additional vacation days for long service, and other special leaves.
  • Up to 44 additional vacation days possible through salary conversion.
  • Accident insurance and support for occupational disability coverage.
  • Discounted membership in the corporate fitness program (EGYM Wellpass, Urban Sports Club).
  • Bonuses for recruiting new employees.
  • Subsidized lunch offer.
  • A selection of hot and cold beverages & snacks are provided free of charge.
  • Adequate parking facilities with charging stations for electric vehicles.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Higher Take-Home Pay

Food & Drink

Topics You Will Work On

Job Locations

  • Location Möglingen

    71696 Baden-Württemberg

    Germany

  • Location Aachen

    Nordrhein-Westfalen

    Germany

About Your Employer

USU

USU

UMS provides software and service solutions in the area of IT & Customer Service Management. With our solutions, companies worldwide respond to changing customer and employee needs in a digitalized workplace

Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
Logo USU

Product Lead SaaS Management

Location
Aachen, Möglingen
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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