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Lead Architect SAP Customer Experience

Job

  • Level
    Lead
  • Location
    Graz, Vienna
  • Working Model
    Hybrid, Onsite
  • Job Field
    BI, Application
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will develop future-proof Customer Experience architectures, advise clients on complex SAP projects, and take on technical responsibility while preparing to lead a team.

Job Technologies

Your role in the team

  • Transforming Customer Experience to the Next Level!
  • As a leading full-service provider and multiple award-winning SAP Platinum Partner, we support top companies throughout the entire customer journey—from intelligent marketing to connected sales and e-commerce, to pioneering service architectures.
  • You are an experienced Enterprise or Lead Architect in the SAP CX environment, seeking a genuine entrepreneurial perspective and aiming to take the next step in personnel and strategic leadership. With us, you start as a Lead Architect, accompany challenging transformations, and grow gradually, structured, and with full support into the role of Department Lead.
  • Trusted Advisor in the SAP CX environment: You provide comprehensive consulting to our clients on the design, orchestration, and implementation of complex, future-proof CX architectures (Sales, Service, Commerce, Marketing, and BTP).
  • Thought Leader & Portfolio Designer (Own IP): You drive the definition, structuring, and further development of our in-house service portfolio as well as innovative proprietary developments to continuously improve our delivery standards.
  • Growth driver in Presales: With your professional expertise, you significantly support the Presales phase, inspire new clients in workshops, and translate business requirements into technological masterpieces.
  • Your development path to Department Lead: You will take on professional responsibility from the very beginning and will be specifically prepared to gradually assume personnel leadership of an 11-member team and to steer the strategic direction of the department.

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Our expectations of you

Education

  • Solid foundation: Completed studies in (business) informatics, software engineering, or a comparable in-depth technical education.

Qualifications

  • Extensive SAP CX expertise: Proven track record of over 8 years in designing and implementing complex SAP CX architectures.
  • Deep technology expertise: Excellent understanding of SAP CX core solutions, particularly SAP Commerce Cloud, SAP Sales & Service Cloud (v2).
  • Modern development & integration paradigms: Practical experience with SAP Business Technology Platform (BTP), cloud-native architectures, microservices, event-driven integration (e.g., Kyma, SAP Integration Suite), as well as REST / GraphQL APIs.

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What we offer

  • Trust-based working hours and our proven FlexSpace model (up to 10 days/month of remote work from home or on the go).
  • 30 days of vacation for your recovery as well as targeted management and leadership training in our ONE Academy to optimally support your transition into the Director role.
  • An attractive company car (including private use) is available to you from day one (alternatively, public transport ticket for Vienna/Graz or bike leasing).

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Food & Drink

Higher Take-Home Pay

Topics You Will Work On

Job Locations

  • Location Graz

    Steiermark

    Austria

  • Location Vienna

    Austria

About Your Employer

ALL FOR ONE GROUP

ALL FOR ONE GROUP

At All for One Group, our 2,700 experts work hard every day to help our customers stay competitive. We bring together all the facets that are essential for a competitive advantage and support more than 3,000 customers in Germany, Austria, Switzerland, and Poland as they transform their businesses and build their competitive strength.

Description

  • Company Size
    250+ Employees
  • Founding Year
    1959
  • Company Type
    Digital Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
Logo ALL FOR ONE GROUP

Lead Architect SAP Customer Experience

Location
Graz, Vienna
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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