Job
- Level
- Experienced
- Job Field
- IT, System, DevOps
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will optimize IT and AV systems to ensure the smooth operation of exhibitions and events in the museum while providing technical support to colleagues.
Job Technologies
Your role in the team
- Join our dynamic team as our IT Specialist within our Operations Department, and shape with us a forward-thinking museum experience that captures and expands Berlin's unique energy.
- As an IT Specialist at Fotografiska Berlin, you will play a key role in ensuring that technology seamlessly supports our exhibitions, events, and daily operations.
- Working at the intersection of IT, AV, and a dynamic cultural environment, you will report to the IT / AV Manager of Fotografiska Berlin and create reliable, intuitive systems that enhance both the visitor experience and internal collaboration.
- This role combines hands-on technical expertise with ownership and a strong service mindset, contributing to a space where technology enables creativity, hospitality, and operational excellence.
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Our expectations of you
Qualifications
- Strong understanding of IT infrastructure, networking, workplace technology, and end-user support.
- Confident in managing the full device lifecycle, including enrollment, configuration, compliance monitoring, maintenance, and troubleshooting.
- Vertrautheit mit cloud-basierten Kollaborationsplattformen sowie Enterprise-Identitäts- und Zugriffsmanagement-Systemen.
- Ability to diagnose and resolve technical issues quickly and effectively, particularly in fast-paced, public-facing environments where reliability is critical.
- Calm, structured, and solution-oriented approach when making decisions in high-visibility situations.
- Clear communicator who can translate technical topics for non-technical colleagues and stakeholders.
- Strong collaborator who works effectively with both global technology teams and local operational teams to deliver seamless support.
Experience
- Proven hands-on experience supporting professional audiovisual systems in dynamic, live, and guest-facing environments.
- Experience with mobile device management solutions such as Microsoft Intune, Apple Business Manager, and Apple device administration across macOS and iOS environments.
- Experience taking ownership of a local technical environment or venue, ensuring end-to-end operational stability across AV and IT systems.
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What we offer
- This role requires a service-oriented, dependable professional with a strong attention to detail, who is comfortable operating at both a strategic and hands-on level.
- The ideal candidate brings a curious and pragmatic mindset, with a clear drive for continuous improvement.
- Success in this role is reflected in exhibitions, events, and daily operations in the museum as well as our offices running seamlessly without technical disruption.
- Colleagues feel confident in the technology and know where to turn for reliable support.
- AV and IT are perceived as enablers of creativity, hospitality, and operational excellence, while local AV and workplace technology needs are effectively represented and integrated into global technology decisions.
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Topics that you deal with on the job
Job Locations
This is your employer
Fotografiska Berlin GmbH
Fotografiska Berlin is a modern museum specializing in photography, art, and culture, located in the heart of Berlin. It regularly features changing exhibitions with international artists and emerging talents, as well as culinary experiences and event spaces for creative projects.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Media, Publishing
IT Specialist
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
