Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist colleagues with helpdesk support, prepare hardware, coordinate onboarding processes, and maintain technical documentation to ensure smooth IT operations.
Your role in the team
- You provide professional helpdesk support for internal colleagues and assist with hardware and software inquiries.
- You coordinate and oversee the onboarding process for new employees, ensuring they are technically ready to start from day one.
- You prepare hardware components (laptops, peripherals) and configure them for deployment.
- You maintain and update the technical documentation to ensure knowledge sharing within the team.
- You manage and inventory our IT assets to ensure all operational resources are recorded and ready for use.
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Our expectations of you
Qualifications
- You are currently enrolled in a degree program in Computer Science, Business Informatics, or a comparable field.
- You are characterized by a reliable, structured way of working and a high level of service orientation.
- You have the ability to explain complex technical issues simply and understandably.
- Fluent German and English skills are required for this role.
Experience
- You have initial experience in IT support or a strong passion for troubleshooting hardware and software issues.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
United Internet AG
As the leading provider of communication solutions in Germany, we offer our users a safe and reliable way to communicate with our strong brands: 1&1, GMX, WEB.DE, and mail.com—despite handling 500 million incoming emails every day!
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.4
Engineering
3.3Workingconditions
3.8Career Growth
3.2Culture
3.2
Student Assistant - Global IT Support
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
