Job
- Level
- Lead
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 54.000 to 85.000€ Gross/Year
- Location
- Oldenburg
- Working Model
- Onsite
Job Summary
In this role, you coordinate the daily IT operations, lead the support team, prioritize requests, and carry out IT projects to enhance infrastructure and service quality.
Job Technologies
Your role in the team
- You support our IT management in the operational leadership of the IT department and assume their responsibilities in their absence.
- You coordinate the operational daily business within IT and ensure a structured handling of requirements, disruptions, and tasks.
- You prioritize incoming requests from departments, management, and IT, ensuring their transparent tracking.
- You lead and coordinate the IT support team in daily operations and assist in the development of processes, standards, and service quality.
- You act as the point of contact for specialist departments, service providers, and internal stakeholders, ensuring a structured flow of information between the parties.
- You assist in the planning, coordination, and implementation of IT projects.
- You prepare decision-making bases, status reports, and action recommendations for the IT management.
- You actively contribute to the further development of our IT infrastructure, IT security, and IT services.
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Our expectations of you
Qualifications
- You have already taken on initial technical or disciplinary leadership responsibilities or wish to take the next step into a leadership role.
- You have a good understanding of modern IT infrastructures (Windows Server, Active Directory, virtualization, networking, cloud services, and Microsoft 365).
- You work in a structured, independent, and solution-oriented manner and maintain an overview even in dynamic situations.
- Ideally, you already have knowledge in the areas of IT security, IT service management (ITIL), project management, or information security.
- You have business-fluent German skills to communicate successfully within your team.
Experience
- You have several years of professional experience in IT operations, IT infrastructure, IT service management, or IT support.
- You are communicative and have experience in prioritizing tasks and coordinating different requirements.
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What we offer
- In addition to a collegial working atmosphere, flat hierarchies with a casual "Du" culture, and a respectful togetherness, we offer you: work-life balance - flexible working hours & remote work.
- Asset-building benefits (€30/month) and company pension scheme.
- Annual health budget (€300 per year).
- Corporate fitness (Hansefit & Wellpass).
- Coaching & Further Education - our own WIR Academy.
- Employee events such as canoeing trips, summer barbecues, after-work cooking, and joint Christmas celebrations.
- Additionally negotiable benefits, such as a job ticket, childcare subsidy, and travel allowance.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Ingenieurgesellschaft Nordwest mbH
Ingenieurgesellschaft Nordwest mbH is an experienced engineering office specializing in the planning and project management of buildings and infrastructure. With a wide range of engineering services, the company covers areas such as architecture, civil engineering, and statics.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT Operations Team Leader
- Salary
- 54.000 to 85.000€ Gross/Year
- Location
- Oldenburg
- Working Model
- Onsite
- Diversity
- Open for all genders
