Job
- Level
- Experienced
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you analyze and document IT processes, provide 1st and 2nd level support for eHealth products, and ensure quality in software updates and functionality checks.
Job Technologies
Your role in the team
- Recording, analyzing, and documenting IT processes.
- User support in 1st and 2nd level for digital eHealth products.
- Planning, execution, and documentation of software updates including quality assurance.
- Support and assistance with data transmission (DFÜ).
- Ensuring and verifying the functionality of software applications.
- Creation, maintenance, and revision of SOPs and work instructions.
- Support in the implementation of defined measures.
- Monitoring compliance with SOPs and work instructions.
- Interface to the Quality Management Representative (QMB).
- Participation in the implementation of KRITIS guidelines, particularly through risk assessments and documentation.
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Our expectations of you
Education
- Completed training or further education in the IT sector or in the medical field with IT affinity and experience in handling eHealth products.
Qualifications
- Advanced knowledge of MS Office as well as a basic understanding of quality management processes.
- Technical understanding and strong service and customer orientation.
- Quick comprehension, initiative, and team spirit.
Experience
- Ideally, experience with the order entry system star.net.
- Experience with practice management systems (PVS) is an advantage.
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What we offer
- Secure job with a permanent contract in one of Germany's most modern laboratories.
- 29 vacation days as well as additional days off on Christmas Eve and New Year's Eve.
- Monthly salary and holiday pay.
- Company pension scheme and capital-forming benefits.
- Company bike leasing and fitness subsidy (EGYM Wellpass).
- Weekly financial meal allowance and subsidy for BVG company ticket.
- Discounts via the Corporate Benefits Portal.
- Structured onboarding and colleagues who are there to support you with advice and assistance.
- Open feedback culture and appreciative communication.
- Further education and training.
- Employee events (summer party, B2Run, and Nikolaus breakfast).
- Employee referral program with bonuses of up to €1500.
- Employee Assistance Program - personal 24/7 counseling service for all employees.
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Topics that you deal with on the job
Job Locations
This is your employer
Medizinisches Versorgungszentrum Labor 28 GmbH
Seit mehr als 40 Jahren führen wir für Ärzte, Zahnärzte, Krankenhäuser, arbeitsmedizinische Einrichtungen und Institute qualitativ hochwertige Laboruntersuchungen in den Fachgebieten der Laboratoriumsmedizin, Mikrobiologie, Virologie, Infektionsserologie, Hygiene, Transfusionsmedizin sowie Molekulargenetik durch. Das Labor 28 ist Mitglied im Sonic Healthcare Verbund Deutschland, dem größten Anbieter von Labordiagnostik in Europa.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT quality management and eHealth support staff
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
