IT Administrator Client Management & ITSM

Lürssen

Job

In this role, you actively develop a Low-Code/No-Code ITSM application, administer Windows clients and servers, configure interfaces, and support ITSM requests in 2nd level support.

Job summary

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Job technologies

Your role in the team

  • In this role, you will combine IT Service Management and Client Management. In the first few months, the focus will be on building our new ITSM application. Afterwards, the emphasis will gradually shift to Client Management.
  • As a Product Owner, you will be responsible for our new Low-Code/No-Code ITSM application. You will actively participate in building the system, handle the basic configuration, and oversee the rollout across multiple phases.
  • You administer and configure the ITSM application and further develop it, for example through automations, workflows, and interfaces to other systems.
  • You drive continuous improvement and ensure high data quality. Additionally, you ensure that updates and releases from the manufacturer are implemented smoothly.
  • Analyze and resolve disruptions and requirements related to the ITSM application in 2nd-level support. You are the technical contact person for our implementation partner and the software provider.
  • You manage and further develop our Windows client landscape. This includes the rollout of operating systems, configuration, and hardening of the devices.
  • With ACMP and other tools, you handle software and patch management: packaging, distribution, inventory, and reporting.
  • In Active Directory, you manage users, groups, and permissions. Additionally, you ensure smooth onboarding and offboarding of new and departing colleagues.
  • You support the operation of our Windows Server services: Domain Controller including DNS, DHCP, and Group Policies, Fileserver, and Exchange Server.
  • In Mobile Device Management, you provision, secure, and manage our iOS devices (iPhone and iPad).

Our expectations of you

Education

  • You have completed IT training, for example as an IT specialist for system integration, a computer science degree, or a comparable qualification.

Qualifications

  • You are familiar with Active Directory and Group Policy.
  • You have already administered and configured Low-Code/No-Code ITSM solutions.
  • New tools pique your curiosity, and you enjoy learning.
  • You proactively approach tasks, think creatively, enjoy working in a team, and have a strong sense of responsibility and quality awareness.

Experience

  • You have initial professional experience in the administration of Windows clients and Windows servers.
  • You have experience with automation and interface configuration, for example via API.

What we offer

  • At Lürssen, we rely on a seasoned crew where everyone can depend on each other. That's why we promote a work environment that encourages staying and offer anchoring opportunities such as exciting development prospects for further roles within the entire Lürssen Group.
  • Of course, we will support you on your journey with targeted personnel development measures, which we will be happy to discuss with you in a personal conversation.

Benefits

Health, fitness & fun

Higher take-home pay

Topics you will work on

Job locations

Map of the job locations
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  • Location Bremen
    Bremen, Germany

About your employer

Lürssen Werft Bremen GmbH & Co. KG is a renowned family-owned company in shipbuilding, located in Bremen-Vegesack. The company specializes in the development and manufacturing of high-quality yachts and has been active in the shipyard industry for many decades. Quality, innovation, and teamwork are central values of the corporate group.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Industry, Production
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IT Administrator Client Management & ITSM

Lürssen