Job
In this role, you manage our IT systems, handle support tickets, identify security risks, and assist in optimizing processes and implementing technical security measures.
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Your role in the team
- You ensure that our internal IT runs reliably and remains secure.
- At driveblocks, you’ll manage our IT environment, from end-user devices and user accounts to access permissions, internal applications, and technical security measures.
- You are the team’s first point of contact for IT questions, analyzing technical issues and resolving them independently.
- You handle support tickets, identify security risks, and implement improvements.
- In this role, you’ll work closely with several teams.
- You bring hands-on experience in system administration, get involved in day-to-day operations, and help our IT evolve alongside the company.
- Manage IT systems: You oversee Microsoft 365, Entra ID, and our device management.
- You are responsible for device management and ensure the reliable operation of our workplace systems and internal applications.
- Handle tickets independently: You record and prioritize requests and incidents, analyze root causes, and implement solutions.
- You document the results and follow up on open items through to completion.
- Identify and remediate security risks: You identify vulnerabilities and misconfigurations, assess their urgency, and implement appropriate measures.
- Manage technical security measures: You oversee multi-factor authentication, device encryption, endpoint security, updates, and backups, and review their effectiveness.
- Manage identities and access: You manage user accounts, permissions, and software licenses.
- Together with People & Culture, you support onboarding and offboarding, role changes, and conduct regular access reviews.
- Keep documentation up to date: You maintain clear records of hardware inventory, system overviews, configurations, and IT processes.
- Handle security incidents: You support the technical analysis, initiate measures within your area of responsibility, and involve external specialists when needed.
- Further develop security and compliance: You support customer questionnaires, audits, and preparation for relevant security standards.
- Together with the colleagues responsible, you implement operational data protection requirements.
- Improve processes: You automate recurring tasks, coordinate external IT service providers, and support the team in using IT systems securely.
Our expectations of you
Education
- Completed IT training, for example as an IT specialist in systems integration, a relevant degree, or comparable practical qualifications.
- You keep track of open issues and reliably see them through to completion.
Qualifications
- Solid knowledge of endpoint security, particularly disk encryption, Secure Boot, Trusted Platform Module (TPM), patch management, and device hardening.
- The ability to develop practical checklists for IT onboarding, offboarding, MFA, and corporate access, and to embed them into day-to-day operations.
- Excellent written and spoken German skills, at least at C1 level, and fluent English: You can clearly explain and document technical issues, security measures, and processes in German.
- Additionally, you communicate confidently in English with our international team.
- An independent, service-oriented approach to work and a responsible handling of sensitive data and administrative access rights.
Experience
- 3–5 years of relevant professional experience in system administration, IT operations, or a comparable technical role.
- Solid experience with Windows and Linux workplace IT, including the setup and management of Ubuntu devices.
- Hands-on administrative experience with Microsoft 365 and Entra ID, particularly with multi-factor authentication, managing user accounts throughout the entire employment lifecycle, and granting and revoking access rights.
- Experience with device management and MDM solutions, including inventory management, policy enforcement, and remotely locking and wiping devices.
- Experience administering VPN, email, chat, and video conferencing solutions in a corporate environment.
- Experience with ticketing systems and structured error analysis.
What we offer
- Independent responsibility for our internal IT and the opportunity to actively shape systems and processes.
- Competitive compensation and benefits.
- Participation in the company’s success through a Virtual Stock Option Program.
- An international team that brings together diverse experiences and perspectives and offers the opportunity to learn from one another.
- Flexible working hours.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
driveblocks GmbH, an innovative software company based in Munich, specializes in the development of autonomous driving solutions for heavy commercial vehicles. The company offers a modular platform that provides robust environmental sensing and AI-based perception systems for use in challenging environments. Its focus is on automation in agriculture, construction, and the defense sector.
- Startup
- Onsite
- Vehicle Manufacturing, Supplier
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