Job
- Level
- Lead
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Großburgwedel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will lead the IT logistics operations department, ensure support for logistics systems, and develop processes. You will collaborate closely with external service providers and other IT departments.
Job Technologies
Your role in the team
- Technical and disciplinary leadership as well as the development and further advancement of the IT Logistics Operations department in Burgwedel.
- Ensuring cross-location technical operational capability of the logistical ROSSMANN employees through reliable and professional support.
- Managing external service providers within the scope of support and service activities.
- IT coordination regarding the implementation and reliable IT operation as well as IT service of logistics IT systems and logistical plant technology.
- Design and further development of structured service processes within and from the IT Logistics Operations department.
- Close collaboration with other IT departments focusing on the operation and further development of logistics IT systems, particularly in the areas of Agile development, enterprise architecture, and business partner management.
- Independent development and implementation of improvement measures (e.g., in the form of automation and self-service or knowledge building).
- Participate in the IT leadership team as well as close collaboration with other departments and areas of IT.
- Assumption of reporting responsibilities to stakeholders and structured further development regarding IT service processes.
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Our expectations of you
Education
- A completed degree in the IT field or a completed vocational training in the IT sector, or several years of professional experience in a comparable position.
Qualifications
- Expertise in modern IT technologies and IT platforms.
- Knowledge in working with IT service management tools.
- Know-how in logistical (core) processes (such as order picking, etc.) is an advantage.
- Willingness to travel to our warehouse locations, especially to our central warehouse in Landsberg (Halle/Saale).
- ITIL knowledge is an advantage.
- Basic technical knowledge in handling Active Directory, client and mobile device management systems, client operating systems, as well as logistical IT hardware (such as MDE / Pick by Voice / Pick by Light / etc.) and mobile end devices is advantageous.
- Strong customer and service orientation combined with excellent communication skills.
- Cool-headed with a hands-on mentality, quick comprehension, and an independent working style.
Experience
- At least three years of leadership experience as well as extensive experience in IT service management.
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Benefits
Work-Life-Integration
- 🏖️Workation
- 🏠Home Office
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
Rossmann
ROSSMANN is one of the leading drugstore companies in Europe, with 56,500 employees in 4,361 stores. It has been expanding rapidly for years and is highly successful.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
Head of IT Logistics Operations
- Location
- Großburgwedel
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
