Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you ensure the operation of complex applications, conduct tests, and handle support requests, providing high-quality solutions for our clients.
Job Technologies
Your role in the team
- Deployment and operation of complex applications - You ensure that everything runs smoothly.
- Creation & Maintenance of Operating Manuals - to ensure knowledge is not lost.
- Participation in exciting projects around our applications.
- Conduct application tests and ensure quality.
- Maintaining our knowledge database - because knowledge should be shared.
- 2nd- and 3rd-level support - you step in when others can no longer proceed.
- Process, document, and implement incident and change requests.
- Communication with suppliers, manufacturers, and partners - to ensure everyone is pulling in the same direction.
- Creation of document templates, text modules, and data provisioning - for our customer orders and projects.
- Clarification of technical customer inquiries and providing competent advice to our clients.
- Review and implementation of regular releases - ensuring our applications are always up to date.
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Our expectations of you
Education
- Training as a IT Specialist for System Integration (m/f/d) or IT Specialist for Application Development (m/f/d).
Qualifications
- In-depth knowledge of the Windows/Citrix server environment.
- ITIL knowledge - not a must, but a bonus.
- Very good German skills (C1 or higher).
- Analytical thinking, quick comprehension, and solution-oriented action.
- Team spirit and sense of responsibility - because we are only strong together!
Experience
- Career changers (m/f/d) with relevant professional experience are very welcome!
- Proficient in Microsoft Office and experienced in end-user support
- Initial experience with PowerShell scripting and SQL queries is a plus.
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What we offer
- 30 days of vacation - relaxation is a must.
- Flexible working hours and home office - because life doesn't always follow a 9-to-5 schedule.
- Company pension scheme - for your future.
- Training opportunities - we support you in your next career step.
- Germany Ticket, Jobrad & Urban Sports Club - for mobility and balance.
- Company events & employee benefits - celebrate together and enjoy the perks.
- We do not offer a remote option for this position. Working on-site is expected two to three days a week.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Prosystems IT GmbH
Prosystems IT GmbH, based in Bonn, is an established IT service provider specializing in IT services and projects for the savings bank organization and companies with special security requirements. The company offers a wide range of services including consulting, software development, and system maintenance.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Application Manager specializing in form management
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
