Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin, Karlsruhe, Munich, Erlangen, Frankfurt, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle incident reports, support users in 1st and 2nd level support, and manage the administration and maintenance of client systems running Windows and Linux.
Job Technologies
Your role in the team
- Acceptance of fault reports.
- Classification, processing, troubleshooting, or forwarding to downstream support interfaces.
- Support of users in 1st and 2nd level support.
- Administration of PC clients.
- User support for setup, maintenance, and management of client hardware and software installations.
- Possible backup solutions (file server, cloud, etc.).
- Support in the planning, procurement, testing, and integration of hardware and software components within the scope of responsibility.
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Our expectations of you
Qualifications
- Good knowledge in the installation and setup of Microsoft Office products.
- Good knowledge in the installation and administration of PCs with Windows and Linux operating systems.
- Basic knowledge of network infrastructure and databases.
- High service orientation and excellent communication skills.
- Problem-solving skills and organizational talent.
- Structured and responsible way of working.
- Self-initiative and openness to new topics.
- Very good German skills (at least C1) as well as good English skills (at least B2).
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
CompuSafe Data Systems AG
CompuSafe Data Systems AG is an established IT company specializing in tailored IT services and transformations since 1989. With a focus on project management, it supports corporate clients in optimizing their IT infrastructure.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Supporter
- Location
- Berlin, Karlsruhe, Munich, Erlangen, Frankfurt, Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
