Job
- Level
- Experienced
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stuttgart, Berlin, Karlsruhe, Göppingen, Bremen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design custom solutions for large enterprise clients, conduct technical workshops, and implement complex software solutions in IT and OT environments while collaborating closely with internal teams and customers.
Job Technologies
Your role in the team
- Technical Solution Leadership: Serve as a subject matter expert on our world-class Digital Employee Experience (DEX) and best-in-class Remote Control (Tensor) platforms, translating complex enterprise requirements into practical and scalable architectural designs that accelerate a customer's time to value.
- Customer Lifecycle Engagement: Lead technical discovery and design workshops with enterprise customers, identifying their unique business needs, technical challenges, and strategic objectives. Partner with internal teams to guide the customer through the implementation and adoption journey.
- Solution Design & Implementation: Architect and document custom solutions and integrations that meet customer requirements. Drive the technical implementation process, ensuring successful delivery and configuration of the platform within complex enterprise IT and OT environments.
- Strategic Collaboration: Act as a key technical advisor to both customers and internal teams. Collaborate with Product Management, Engineering, and Customer Success to ensure solution designs are feasible and align with long-term product strategy and customer success goals.
- Market & Product Intelligence: Maintain deep knowledge of industry trends, competitor offerings, and emerging technologies in the IT/OT space. Use this expertise to provide thought leadership and influence both our internal product roadmap and external customer engagements.
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Our expectations of you
Qualifications
- Enterprise Acumen: In-depth understanding of enterprise IT and OT architectures, governance models, and common challenges.
- Communication & Influence: Exceptional verbal and written communication skills, with the ability to clearly articulate complex technical concepts and value propositions to both technical and executive-level audiences.
- Problem-Solving & Collaboration: A strategic, creative problem-solver with a strong collaborative mindset and a customer-focused approach.
- Fluency in English and Italian is required; additional language skills are a plus.
- Up to 25% travel requirement (domestic & international).
Experience
- Professional Experience: Proven track record (3+ years) in a customer-facing technical role such as a Professional Services Architect, Solutions Architect, Senior Solutions Engineer, or a senior-level Technical Support Engineer, specifically serving large enterprise accounts.
- Architectural Expertise: Hands-on experience designing and implementing complex enterprise software solutions, with a strong background in areas like cloud technologies, industrial IoT, data analytics, or IT/OT integration.
- Technical Skills: Demonstrated proficiency with technologies and tools such as RESTful APIs, SQL, and scripting languages (e.g., PowerShell). Experience with proof-of-concept (PoC) engagements and architectural documentation is essential.
- Bevorzugte Qualifikation: Erfahrung in der Konfiguration von ServiceNow-Funktionen und -Features und/oder in der Konfiguration von Drittanbieter-Integrationen mit ServiceNow.
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What we offer
- The contract location will be Göppingen/ Karlsruhe/ Bremen/ Berlin/ Munich/ Stuttgart, Germany.
- Great compensation and benefits packages including company achievement bonus or sales bonus.
- TeamViewer tops up premiums for the private pension plan (BAV) up to the maximum amount.
- Public transport friendly offices.
- Option to lease an e-bike (Germany only).
- Special terms for local gyms.
- Access to Corporate Benefits platform with many discounts.
- Regular team events and company-wide celebrations.
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
- Hybrid and flexible working hours with up to 50% home office.
- Work From Abroad Program allowing up to 40 days of work outside your contracting country.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
TeamViewer GmbH
As the leading provider of remote connectivity solutions, TeamViewer enables its users to connect everything, everywhere, and anytime.
Description
- Company Size
- 50-249 Employees
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Implementation Engineer
- Location
- Stuttgart, Berlin, Karlsruhe, Göppingen, Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
