Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hanover
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Definition and coordination of release cycles & test frameworks for the delivery and improvement of services
- Ensuring the operationalization of the service transition process (training activities, feedback, coordination of requirements with specialist units, in projects and in the line)
- Ensuring overarching collaboration with external service providers
- Continuous refinement of the subject areas in the scope of responsibility, especially IT environment management and operational planning
- Compiling KPIs for the global processes in the scope of responsibility, including identification of measures to improve efficiency and quality as well as mapping in ServiceNow
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Our expectations of you
Education
- Degree in computer science or comparable qualification with professional experience in the IT environment spanning more than five years.
Qualifications
- Well-versed in handling global processes and in collaborating with internationally operating teams
- Good know-how in the domains IT infrastructure, IT service management and IT security
- Proficient user skills in German and English, including very good communication and presentation skills in both languages
Experience
- Several years of professional experience in IT transition management and IT project management
- Several years of experience in the role of Team Lead
- In-depth specialist knowledge and hands-on experience in release management as well as in the (further) development of test strategies and their automation, ideally in an agile environment
- Experience with IT service management platforms, ideally ServiceNow
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🍼Day Care for Kids
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
More net
- 💻Company Notebook for Private Use
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
Health, Fitness & Fun
Food & Drink
Job Locations
Location Hanover
Niedersachsen
Germany
This is your employer
Hannover Rück SE
The Hannover Re is the fourth largest reinsurer in the world with a premium volume of around 19 billion euros. It operates all branches of property and casualty reinsurance and has a presence on all continents with over 3,200 employees.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Teamlead IT Services
- Location
- Hanover
- Working Model
- Hybrid, Onsite
