Job
In this role, you prepare software packages, conduct system upgrades, and monitor infrastructure according to OLA and SLA guidelines. You analyze system alerts and implement improvements following ITIL processes.
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Job technologies
Your role in the team
- Provisioning new software packages as well as performing upgrades.
- Operate and maintain the infrastructure in accordance with OLA and SLA requirements.
- Monitoring system performance and tracking compliance with agreed SLAs.
- Communicating improvements, updates, and obsolescence issues to IT Product Managers.
- Performing ITIL-based processes in incident, problem, change, configuration, and event management.
- Analysis of system messages, diagnosis of malfunctions, and initiation of corrective actions.
- Identifying and implementing technologies and processes to increase reliability and availability.
Our expectations of you
Education
- Master's or diploma degree in computer science or a comparable field of study.
Qualifications
- Teamwork skills.
- Willingness to be on-call 24/7.
- Fluent in German and English.
Experience
- Several years of professional experience in IT.
- Experience with physical HPE server hardware including maintenance and firmware updates.
- Experience in ITIL-based environments (Incident, Problem, Change Management) as well as in the administration of VMware vSphere and Nutanix.
What we offer
- Health and fitness promotion.
- Corporate Benefits.
- Above-average retirement provision.
- Legendary ep events.
- Flexible working.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
More about the recruiting agency
engineering people GmbH provides highly qualified engineers and specialists for complex projects in the automotive, mechanical engineering, electrical engineering, and IT sectors.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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