Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rastede
- Working Model
- Onsite
Job Summary
In this role, you ensure smooth IT operations through 1st level support for end devices, advise staff on technical issues, and handle the setup and maintenance of IT infrastructure.
Job Technologies
Your role in the team
- As an IT employee, you are part of our IT Service Team, which ensures smooth IT operations at our location, especially in the area of 1st Level Support.
- You will work together with the IT support team to provide support for our end devices such as smartphones, tablets, notebooks, PCs, and peripherals.
- There, you advise and support our employees with all technical questions.
- Setting up, configuring, and maintaining our IT infrastructure also fall within your responsibilities.
- In addition to creating and maintaining solution and instruction documents, you will also participate in various IT projects.
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Our expectations of you
Education
- You have successfully completed your training as an IT specialist or you bring comparable professional experience in a technical environment.
Qualifications
- You handle ticket systems and remote support tools confidently.
- You feel at home providing support for hardware and software (1st and 2nd level).
- You confidently manage Microsoft infrastructures and operating systems (Client/Server).
- You master the current MS Office suite without any problems.
- In dealing with users and departments, you convince through friendliness and confidence.
- Whether in a team or alone - you work solution-oriented.
- You have very good written and spoken German skills (at least level C1).
Experience
- Ideally, you have already gained experience with ITIL processes.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Popken Fashion Group
The Popken Fashion Group combines many years of experience, family roots and a strong entrepreneurial spirit with modern omni-channel sales. Today, the Group's fashion range reaches more than 30 countries and 650 branches worldwide, in mail order and online retail, as well as via selected B2B partners. In total, the group employs more than 4,000 people.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods
IT staff for service and support
- Location
- Rastede
- Working Model
- Onsite
- Diversity
- Open for all genders
