Job
In this role, you support clinics on-site, plan IT tasks independently, install and maintain hardware, and resolve service requests while ensuring high-quality documentation is maintained.
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Job technologies
Your role in the team
- Supervision of multiple clinics within the AMEOS Group on-site, with regular visits to the clinics.
- Independent planning of tasks and coordination with the facilities and specialist departments.
- Execution of all IT tasks that need to be carried out on-site.
- Installation and maintenance of various IT hardware (notebook, PC, printer, mobile phone, etc.).
- Contact person for handling customer orders, fault reports (ticket system), and service inquiries on-site.
- Support of IT specialist teams in on-site troubleshooting.
- Support of IT projects on-site.
- Reliable documentation of all requests.
- Participation in the optimization of service processes.
- Ensuring quality standards.
Our expectations of you
Education
- Successfully completed training in the IT field (e.g., IT Specialist for System Integration) or professional experience in IT operations and support.
Qualifications
- Knowledge of Active Directory structure at the domain level.
- Knowledge in patching and tagging network infrastructure.
- Networking knowledge (CCNA 1 level) desirable.
- Independent, analytical, and meticulous work approach.
- Strong service orientation as well as high flexibility for requirements in the IT sector.
- High sociability and excellent communication skills.
- High quality awareness and service/customer orientation.
- Strong team skills and willingness to continue education.
- Willingness to travel within a daily commuting radius.
- Class B driver's license is mandatory.
- Very good knowledge of German is mandatory.
Experience
- Experience in the Microsoft technology environment is an advantage.
- ITIL certification/experience preferred.
What we offer
- A varied, exciting, and responsible activity.
- Working in an innovative company that is quality-, future-, and service-oriented.
- A collegial environment and flat hierarchies.
- A comprehensive range of employee discounts for health, leisure, and recreation.
- Diverse opportunities for further training.
- Option to lease a bicycle (e.g., e-bike).
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
The AMEOS Group is a leading healthcare provider in the German-speaking world. The group's hospitals, clinics, nursing homes, and care facilities offer high-quality medical and nursing care that is economically and humanely sound.
- 250+ Employees
- 2002
- Established Company
- Onsite, Hybrid
- Healthcare, Social Sector
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