Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dresden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support the SAP Customer Service modules, perform customizing and ABAP programming, and coordinate external providers in the S/4HANA transformation project.
Job Technologies
Your role in the team
- Our IT team maintains and develops applications for our locations in Dresden, the USA, and Asia.
- Operational support of the SAP modules Customer Service as well as the CRM system SuperOffice.
- Independent customization and programming (ABAP) to adapt and optimize business processes in coordination with the specialist departments.
- Active participation in the SAP S/4HANA transformation project.
- Management and coordination of external service providers and IT suppliers.
- Planning and execution of tests, documentation of changes.
- Development and implementation of user training.
- Regular reporting to the management team regarding significant changes, availabilities, and design of services, as well as to security management in case of security incidents.
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Our expectations of you
Education
- Successfully completed studies in Computer Science, Business Informatics, or a completed apprenticeship as an IT Specialist / SAP Consultant.
Qualifications
- Solid knowledge in application support of the SAP module Customer Service (CS).
- Proficient in handling SAP standard processes; good programming skills in ABAP for solving complex requirements.
- Analytical thinking skills, proficient handling of complex technical systems.
- Basic knowledge in CRM or SuperOffice or willingness to learn, with the ability to quickly understand the application SuperOffice, are also desirable.
- Good English skills for communication with our international branches.
Experience
- Experience in SAP S/4HANA Service is advantageous; ideally, experience in supporting the migration from classic CS modules to S/4 Service.
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What we offer
- Individual development and training opportunities.
- Company pension scheme.
- Sports & Health Offers.
- Job ticket and Job bike.
- Affordable breakfast and lunch options in our company cafeteria.
- Mobile working.
- Good transport links including parking facilities and shopping options.
- Lucrative employee discounts.
- Company mobile phone and company laptop.
- Performance-based compensation including special payments.
- Family-friendly company (e.g., kindergarten subsidy).
- Up to 32 days of vacation / paid leave.
- Bicycle parking spaces, changing rooms, and showers.
- Flexible working time models.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- 🏠Home Office
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
More net
- 🚙Company Car
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
Health, Fitness & Fun
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
VON ARDENNE GmbH
The company VON ARDENNE develops and produces systems for the industrial vacuum coating of materials such as glass, wafers, metal foil or plastic film. Depending on the application, these layers are one nanometer to a few micrometers thick and impart new functional properties to the materials.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
SAP Application Support Customer Service
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
