Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 40.000 to 42.000€ Gross/Year
- Location
- Rostock
- Working Model
- Onsite
Job Summary
In this role, you will handle product complaints by analyzing issues, conducting repairs, and clarifying warranty claims, while working closely with customers and various departments.
Your role in the team
- Acceptance and processing of product complaints.
- Communication with clients in German and English.
- Error analysis of the reported products and initiation or execution of repairs.
- Clarification of warranty claims with manufacturers, preparation of cost estimates for repairs.
- Incoming goods inspections.
- Collaboration with the Support, Production, Logistics departments, and suppliers.
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Our expectations of you
Education
- Completed vocational training in a technical field, preferably mechatronics technician or IT system electronics technician (m/f/d).
Qualifications
- Solution-oriented work and technical understanding for fault diagnosis and testing of systems and components.
- Strong communication skills in German and English.
Experience
- Ideally, professional experience in medical technology or in a similar role with a strong customer and service orientation.
- Professional experience in incoming goods inspection, quality assurance, and complaint handling.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 🏖️Workation
More net
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
Orizon GmbH
Orizon GmbH is a leading company in the field of personnel services with over 90 locations in Germany and more than 6,200 employees. The company offers a variety of services, including temporary work and personnel placement.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT system electronics engineer
- Salary
- 40.000 to 42.000€ Gross/Year
- Location
- Rostock
- Working Model
- Onsite
- Diversity
- Open for all genders
