Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Versmold
- Working Model
- Hybrid, Onsite
Job Summary
You will be responsible for the administration and development of the ServiceNow platform through user and rights management, release management, and implementing technical requirements and integrations.
Job Technologies
Your role in the team
- Ensuring the stable operation and administration of the ServiceNow platform, including user, roles, and permissions management, releases, monitoring, and error analysis.
- Recording, analyzing, and consulting on technical and functional requirements, as well as evaluating new ServiceNow features and preparing decision-making bases.
- Continuous development of the ServiceNow platform through configuration, customization, automation, integrations, as well as quality assurance and documentation, in compliance with governance and compliance requirements.
- Processing incidents and service requests in 2nd-level support, including troubleshooting as well as coordination of bug fixes and patches.
- Close collaboration and communication with business units, IT, external service providers, and internal committees, as well as support during audits and certifications.
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Our expectations of you
Education
- A successfully completed degree in (Business) Informatics or a comparable qualification.
Qualifications
- Additional certifications such as CSA, CAD, and CIS-CSM are desirable.
- Fluent in German and English.
- A strong technological affinity and the ability to translate complex issues into concepts.
Experience
- Initial relevant professional experience in the development of business applications, data models, and APIs.
- Several years of experience in ServiceNow support - ideally CSM.
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What we offer
- A crisis-proof job in a systemically important industry.
- An attractive salary and 30 days of vacation.
- Good work-life balance through flexible working hours and the possibility of remote work.
- Support and promotion of individual career development.
- Over 100 training courses offered through our Nail Online Campus.
- Employee benefits such as Corporate Benefits or JobRad.
- Subsidized meal offer in our company-owned canteen.
- A powerful, pleasant working environment and a great team.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Kraftverkehr Nagel GmbH & Co. KG
Die Nagel-Group SE & Co. KG, kurz Nagel-Group, ist ein europaweit tätiges Logistikunternehmen mit Spezialisierung auf Lebensmittellogistik. Das Familienunternehmen mit Sitz im ostwestfälischen Versmold verfügt über rund 130 Niederlassungen in 15 Ländern.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation