Job
In this role, you lead the IT department in Karlsruhe, coordinate IT support processes, develop infrastructure projects, and assist in digital transformation and process optimization for students and staff.
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Your role in the team
- As part of DHBW-IT, you will assume the professional and organizational leadership of the Karlsruhe site unit (formerly IT Service Center) and manage the team in day-to-day operations. You will report directly to the head of DHBW-IT (Director of DHBW-IT / CIO) and be a member of the DHBW-IT service meeting.
- They coordinate and manage the central IT support processes for staff, educators, and students, ensuring a service-oriented support.
- You actively contribute to the development of the university-wide DHBW IT: You work in cross-site teams and participate in the development of shared standards, processes, and services.
- You manage the DHBW-wide competence centers based in Karlsruhe (Space and Resource Planning/RAPLA, Application Management for Lecturers/Teach, Remote Desktop Service) and develop them further as services for all study academies.
- You are responsible for the planning, implementation, and further development of the site-specific IT infrastructure (including clients, networks, servers, collaboration, and communication solutions) in dialogue with the involved organizational units and contribute to the central services of DHBW-IT.
- You and your team ensure a stable and secure IT operation, contribute to the university's IT strategy, and represent the interests of the Karlsruhe Study Academy.
- You develop IT service processes further and ensure their documentation and standardization.
- You implement the requirements of information security and data protection and raise awareness among users for a secure handling of IT systems.
- You advise the management of the Studienakademie and departments on IT issues, contribute your own suggestions for improvement, support digital transformation projects, and represent DHBW-IT in the local IT advisory board.
- They are involved in budget planning and procurement processes within DHBW-IT, including tendering and awarding procedures.
- You have the opportunity to help shape the development of the new DHBW-IT from the very beginning.
Our expectations of you
Education
- You hold a completed university degree (Master's or equivalent) in Computer Science, Business Informatics, or a comparable field; alternatively, you can demonstrate a Bachelor's degree in the aforementioned areas with at least three years of practical experience.
Qualifications
- You are familiar with current technologies and developments in the fields of IT infrastructure, IT service management, and digitalization, and you apply them purposefully.
- You have solid knowledge of IT service management and apply it in designing and optimizing processes.
- You are empathetic, communicate appropriately and appreciatively to the target audience, translate technical content for non-technical audiences, and work solution-oriented with different stakeholder groups.
- You work independently, in a structured and reliable manner, and maintain an overview even in complex situations.
- You promote constructive collaboration, shape a service-oriented team culture, and think beyond your own location: Building shared services in a distributed organization motivates you.
Experience
- You already have leadership experience, ideally several years, in managing or coordinating IT departments or IT support units.
What we offer
- A varied and challenging role in a dynamic university environment.
- Job ticket as well as good public transport connections.
- Additional pension scheme / Company pension (VBL).
- Flexible working hours with the possibility of partial remote work after onboarding, including appropriate IT equipment.
- Diverse opportunities for professional and personal development as well as attractive offerings in corporate health management.
- Certified as a family-friendly university, we support the reconciliation of family and work.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
The Duale Hochschule Baden-Württemberg is the first state-run dual college in Germany, meaning that it integrates practical training into its curriculum. It was founded on March 1, 2009 and builds on the successful 45-year history of the former Berufsakademie Baden-Württemberg.
- 1974
- Established Company
- Onsite, Hybrid
- Education System
Employer reviews
- Engineering
- 3.2
- Working conditions
- 3.3
- Career growth
- 3.4
- Team culture
- 3.8
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