Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will lead the IT service team, advance the IT service management strategy, and ensure the digital transformation of state administration processes.
Job Technologies
Your role in the team
- Department 14, with approximately 80 employees, is primarily responsible for information technology, digitalization, e-government, and information security.
- The digital transformation of the NRW state administration requires a restructuring and expansion of IT services and technical infrastructure in the coming years, which will serve as the foundation for the e-government basic components and for central specialized procedures as well as corresponding services.
- They ensure the functionality and further development of IT service management and IT infrastructure.
- Leadership and coordination of our IT service team at the two locations in Cologne, aligned with modern service management principles.
- Ensuring the operation of a customer-oriented service desk and managing the development of future-proof IT work environments (PCs, mobile devices, software).
- Advancing strategic technology topics.
- Participation in the expansion of the digital e-government structure, with a particular focus on: direct involvement in the modernization and digitalization of our information technology in conjunction with the optimization of business processes.
- Standardization and harmonization of IT landscapes.
- Advising and supporting digitalization projects, capturing requirements and reviewing them in terms of technical solutions and architectures, as well as their integration into the IT strategy and target architecture of the state of North Rhine-Westphalia.
- Participation in the development of government-specific security standards.
- Management of migration projects as well as specialized procedural integrations in the Cologne District Government.
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Our expectations of you
Education
- Successfully completed university degree corresponding to DQR level 7 (Master's, Magister, or Diplom from a university) in the fields of Computer Science, Business Informatics, or Geoinformatics.
- Relevant leadership experience of at least one year in managing and leading IT teams after completing university studies OR a successfully completed scientific university degree in comparable fields with a proven focus on Information Technology according to DQR 7 (Master's, Magister, or Diplom from a university) and relevant leadership experience of at least three years in managing and leading IT teams after completing the degree.
- A transfer of the full scope of activities and responsibilities, and thus classification into pay grade 14 TV-L, only occurs if you have at least three years of professional and leadership experience in the areas listed under the first bullet point as "desirable" after completing your studies.
Qualifications
- A certification as a Program or Service Manager.
- The job advertisement is also aimed at civil servants in the career paths of special technical disciplines (technical service) of federal, state, or municipal administrations with a focus on Applied Computer Science in a position at salary grade A 13 or A 14 LBesO A NRW (or respective relevant LBesO A or BBesO).
- Important: If the statutory career requirements are met, there is the possibility of being appointed as a civil servant in pay grade A 13 LBesO A NRW.
- For applicants who are already civil servants, only a status-equivalent transfer can be made.
- Elevator transports are excluded.
- In all other cases, you will initially be employed in pay grade 13 TV-L and prepared for higher-level tasks.
- A leadership personality sought who is motivating and integrative through task identification, with high social competence and strong personnel management skills.
- Additionally, you should possess the following skills: excellent verbal and written communication skills in German, and a valid Class B driver's license is desirable.
Experience
- The following professional criteria are also desirable: relevant work experience in one of the following areas of information technology with appropriate proof within the application documents: practical application of IT service management according to ITIL, execution of IT projects using established project management methods, conceptual development of IT architectures, work with complex IT systems, as well as in modern IT architectures and environments.
- Professional experience in public administration.
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What we offer
- The Cologne District Government is looking for an IT Manager (m/f/d) for IT Service Management at the Cologne location (pay grade 13 or 14 TV-L plus a specialist allowance of €1,000 or A 13 or A 14 LBesO A NRW) in Department 14 - as soon as possible - permanent position.
- Collective agreement-based pay within the framework of TV-L* plus a skilled worker allowance of €1000 for employees covered by the collective agreement initially for a period of 10 years.
- Remuneration according to LBesO A NRW for civil servants.
- Company pension scheme (VBL).
- Crisis-proof working environment.
- Health programs and sports offerings.
- Ergonomic workstations and health-promoting measures.
- Extensive training and professional development opportunities.
- Opportunities for part-time professional development.
- Good team spirit and a appreciative working atmosphere.
- Good transport links, as well as kiosks and canteens at our main locations.
- Official celebrations such as the staff council's summer party, the carnival triad reception, or the joint celebration for Women's Carnival Day.
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Topics You Will Work On
Job Locations
About Your Employer
Bezirksregierung Köln
Mit ihren 2000 Mitarbeitern ist die Bezirksregierung ein wichtiger Teil der nordrhein-westfälischen Landesverwaltung. Sie erbringt Dienstleistungen für Bürgerinnen und Bürger, Unternehmen und andere Institutionen im Regierungsbezirk Köln. Sie gibt Impulse für die Entwicklung der Region und setzt hier Ideen der Landesregierung um. Zur Unterstützung der verschiedensten Verwaltungsleistungen entwickelt und verantwortet sie IT-Anwendungen mit höchsten Anforderungen an Qualität, Stabilität und Performance.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
IT Manager for IT Service Management
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
