Job
- Level
- Experienced
- Job Field
- IT, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Schlangen, Dusseldorf, Münster (Hessen), Kiel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will oversee cooperation with Azure and AWS, manage performance, budget optimizations, ensure regulatory compliance, and coordinate security requirements and updates for cloud services.
Job Technologies
Your role in the team
- In your role, you are responsible for the central management of operational collaboration with Azure and AWS, as well as for establishing and maintaining a partnership with the providers.
- You are responsible for monitoring SLA and KPI compliance, including reporting, deviation analysis, initiating improvement measures, and escalation management in case of service disruptions.
- You review invoices, monitor budgets and cost developments, identify optimization potentials, and coordinate them with Cloud FinOps and IT procurement.
- Additionally, you participate in tendering and bid evaluations, support contract negotiations, and maintain the current status of contracts.
- Ensuring compliance with regulatory requirements in Azure and AWS services, supporting risk analyses and data protection impact assessments, as well as advising projects and business units on GRC requirements in the cloud, are also part of your responsibilities.
- You oversee technical requirements and security policies for cloud services, coordinate updates, and are responsible for vulnerability management with the cloud team.
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Our expectations of you
Education
- A completed degree in (Business) Informatics, Economics, Industrial Engineering, or a comparable qualification - alternatively, a suitable commercial-technical vocational training with several years of experience in IT, Cloud, or Provider Management environment.
Qualifications
- Good understanding of cloud and XaaS topics (e.g., AWS/Azure, SaaS, PaaS, IaaS, hyperscaler models, SLAs, pay-per-use) and willingness to deepen this knowledge.
- Basic understanding of FinOps practices or willingness to work closely with the Cloud FinOps Manager on cost and governance topics.
- Understanding of regulatory requirements in the financial/insurance sector (e.g., DORA, BaFin, data protection, outsourcing)
- Strong communication and negotiation skills, independent and structured working style, willingness to shape and develop, as well as team spirit and enjoyment of agile, cross-location collaboration.
Experience
- Several years of solid experience in a role as a Cloud Operations Manager or in provider management - ideally with responsibility for external service providers.
- Experience in Performance and Service Management (e.g., SLA management, service reviews, incident/problem escalations), ideally with ITIL knowledge.
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What we offer
- Flexible working hours and actively practiced work-life balance
- Time tracking and the ability to convert compensation into free time
- Company pension scheme and attractive special payments
- Free lunch in our own company restaurants and coffee lounges
- Mobile working up to 60%
- Innovative health management - occupational health insurance
- various sports activities
- diverse opportunities for further training
- JobTicket & JobRad
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Benefits
Health, Fitness & Fun
Food & Drink
More net
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Provinzial Rheinland Versicherung AG
Provinzial Rheinland is a preeminent German insurer focusing on damage, casualty, and personal insurance. Our nearly 3700 employees serving both internal and external customers are dedicated to meeting the needs of our nearly 2 million policyholders.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Cloud Operations Manager
- Location
- Hamburg, Schlangen, Dusseldorf, Münster (Hessen), Kiel
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
