Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bamberg, Berlin, Munich, Chemnitz
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You will ensure the smooth operation of our users' IT systems and answer inquiries by phone, email, and ticket system.
- Your responsibilities include installing, configuring, and troubleshooting peripheral devices, Windows operating systems, and Microsoft Windows client/server environments.
- You will analyze software and hardware errors and carry out solution-oriented troubleshooting.
- You configure and monitor virtual environments and server operating systems.
- You will also be responsible for ensuring transparent and traceable documentation via our ticket system and regularly attend training sessions and team meetings to ensure you are always up to date.
- You will independently handle queries relating to the telematics infrastructure, such as errors, changes and extensions, relating to hardware, software and user administration.
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Our expectations of you
Education
- You have completed vocational training as an IT specialist (m/f/d) or a comparable qualification with initial experience in IT support and ideally already have professional experience with an IT service provider, alternatively you have technical training and are looking for the right entry point.
Qualifications
- You are familiar with network technology, virtualization and Windows Server.
- Knowledge in the field of telematics infrastructure is also desirable.
- Customer contact is exactly your thing and you are interested in new technologies.
- With your friendly and engaging manner, you inspire and support our customers - even in difficult situations - and resolve problems as quickly as possible.
- You are a team player and have strong communication skills, are willing to continuously develop yourself and are characterized by a reliable working approach.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
medatixx GmbH & Co. KG
At medatixx GmbH & Co. KG, we are a leading provider of software solutions for doctors in private practice. Our solutions are intuitive and easy to use, so you can focus on what's most important: your patients.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
IT administrator in technical support
- Location
- Bamberg, Berlin, Munich, Chemnitz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
