Job
In this role, you are responsible for planning, operating and ensuring quality of the network infrastructure, managing IT service providers, and addressing technical issues based on ITIL standards.
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Job technologies
Your role in the team
- You are responsible for the network infrastructure and ensure stable and high-quality operation based on ITIL.
- You manage the IT service providers according to the defined KPIs and SLAs.
- You collaborate with other IT departments and teams as part of projects and the implementation of new solutions.
- You plan and ensure the compliance of costs for the network infrastructure.
- You provide technical support for root cause analyses and troubleshooting.
- You are responsible for managing the highest administrative access and permissions within your area of responsibility.
Our expectations of you
Education
- You have a degree in Electrical Engineering or Computer Science.
Qualifications
- You possess in-depth knowledge of WAN, VPN, and Encryption Services (Client VPN and Genua Site-to-Site Solutions) as well as technologies: LAN, WAN, WiFi, DDI (DNS, DHCP, IP Address Management).
- You have knowledge of ITIL processes, particularly the Service Operations phase.
- You have very good spoken and written skills in German and English.
Experience
- You have extensive experience in operating IT infrastructure solutions or in the field of network infrastructures.
- Ideally, you have experience with Cisco switches & routers, Cisco Wireless LAN Controller & Access Points, Efficient IP.
What we offer
- Future-oriented workplace with a permanent employment contract.
- Attractive compensation.
- Mobile working by arrangement.
- Individual internal and external training programs.
- Flexible working hours with flextime account regulation.
- Personal contact person.
Benefits
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
As part of the renowned ALTEN Group, we are one of the leading engineering and technology consulting firms in Europe. Our network consists of 34,000 highly qualified experts who are active in more than 25 countries. With our extensive range of competencies, we guarantee our customers, whether big or small, the best possible support throughout the entire process chain.
- 1988
- Established Company
- Onsite, Hybrid, Full Remote
- Industry, Production · Consulting
Employer reviews
- Working conditions
- 3.1
- Engineering
- 2.6
- Career growth
- 3.0
- Team culture
- 3.2
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